We ARE Hiring!
The server assistant (SA) is responsible for helping our service teams make guests happy. Server assistants are the duct tape for our team. This means that they have many practical and important tasks. Lastly, on busy shifts the SA is the glue that holds the shift together. As a server assistant you have to be passionate about making guests happy. It is so important that you look your best, create a fun atmosphere, and have a great attitude at all times. Your goal is to maintain a flawless dining experience and make each person that enters our restaurant feel as if they were "guests" in your own home.
Key Performance Elements / Essential Functions
Essential job functions include, but are not limited to the following:
Mechanics of Service: Your goal is to support the dining room team and help deliver all the mechanics of service. The mechanics of service are actions that enhance the guests' dining experience. Mechanics can include, but are not limited to, beverage refills, pre-bussing tables, delivering food, giving guests a new set of silverware when needed, and bringing extra condiments. These actions that directly impact the guest are your first and most important priority. This does not mean that the responsibility stops there.
Ninety percent of your time should be spent in the dining room tending to the needs of the guests. All your other time should be focused on the needs of those who are directly impacting the guests' experience, the FOH service team. You will have to stay organized and be moving constantly all shift long to make a difference.
Education / Training / Work Experience
Additional requirements include:
This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, team member development and compensation. As such, the incumbent may perform other duties and responsibilities as required.