Crew Member / Cashier – A crew member will be expected to execute all customer service operations. Among the crew member responsibilities are being pleasant and alert to customer needs, initiate and complete customer transactions quick and accurately, preparing products while following preparation, health and safety standards.
Chill Staff – The purpose of this job it to assemble and present completed treat orders, including stocking cleaning and maintaining customer areas clean. It is essential to communicate clearly and to prepare treat products following the proper recipes, portioning and health and safety procedures
Shift Leader – The Shift Leader works in coordination with the Assistant Manager, Store Manager and General Manager, providing leadership and guidance to the staff. The Shift Leader must also be able to perform the job functions of every team member.
Manager – The Store Manager should assist the General Manager and the Headquarters Executive Management Team executing all aspects of their assigned restaurant operations. Managing entire operations and maintaining critical standards plays a critical part in this job description.