Estimated Pay $24 per hour
Hours Full-time, Part-time
Location 2509 Mountaineer Blvd.
Charleston, West Virginia

About this job

At Chick-fil-A we are always looking for leaders; not only are we looking for leaders, we are looking for leaders who have a passion for developing others. A shift leader is a crucial part of our business. A shift leader is the face of the restaurant during their shift and is responsible for ensuring each guest that visits walks away having a remarkable experience.

***** Visit the following link to apply *****

This is NOT a desk job and will only handle operations for front of house

Work in a high intensity & fast paced environment

The front of house team is the face of our company and the first step in providing quality service and hospitality to our guests. The FOH team's responsibility is to continually interface with guest to provide quick, friendly, and accurate service.

Front of house operations are required to go outside in different weather situations to run drive-thru.
At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures. Responsibilities include:

• Insures that Team Members work at a pace to maintain restaurant’s established speed of service guidelines.
• Insures that workstations are clean at all times.
• Insures that cashiers follow cash handling procedures at all times.
• Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering
to policies and procedures.
• Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
• Perform any of the tasks above as needed throughout shift
• Addresses guest issues that may arise; consults with management regarding complex issues.
• Maintains a positive working relationship and treats all employees with respect while providing them with
direction and feedback.
• Communicates employee performance and policy/procedure violations to management for appropriate handling.
• Strictly adheres to all Company policies and procedures.

* Participating operationally in day to day activities in high-volume fast-paced restaurant.
* Offer the Team encouragement to stay true to 2nd Mile Service goals.
* Offer immediate/respectful response to Guest's needs.
* Assist in training of new hires, set the tone for a shift, act as a role model for our team.
* Be a friendly encouraging team player
* Open and/or close, lead shifts, key holder.
* Count Drawers and Finalizing Day.
* Excellent Communication Skills both written and spoken.

Along with a competitive paycheck, you will work in a nurturing environment where you will continue to develop valuable business and people skills. You will be part of a High Performance Leadership Team where you will be encouraged and coached as a valued member of a supportive team.

MUST have open availability willing to OPEN or CLOSE the restaurant

Main requirement is you need to know how to lead people
Professional level of commitment & dedication
Coach-able & responds well to feedback
Takes a strong initiative
Will have to work some nights and some Saturdays (closed Sunday)
We are looking for applicants who exhibit the following qualities:

Consistency & Reliability

Cheerful & Positive Attitude

Values Teamwork

Loves Serving & Helping Others

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A.

Benefits: health insurance, 401K with employer match after 1st year.
Closed Sunday’s

All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

Work Directly With A Chick-fil-A Operator

The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.

Competitive Pay

Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.

It's a Great Place to Work

At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

We are looking for friendly, enthusiastic people who enjoy serving others. We will teach you everything else you need to know.

Applicants must be able to:

Lead People!

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Posting ID: 567646829 Posted: 2023-06-29 Job Title: Team Lead