Assistant Manager

    13050 Middlebelt Rd, Livonia, MI 48150
    Full-time, Part-time
    Similar jobs pay $20.49 - $36.36
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    Job Description

    The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the General Manager (GM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM invests their time in developing servant leaders, creating memorable experiences, and administrative activities.

    Essential Duties and Responsibilities

    Leading the Business

    Manages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspections

    Places and receives inventory truck orders

    Maintains and regularly monitors a list of all restaurant assets

    Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required

    Ensures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)

    Create Memorable Experiences

    Call Guests back who have had problems/complaints

    Motivates and directs team to exceed Guest expectations with accurate, fast and friendly service in a clean facility

    Partner with the Restaurant General Manager and team to create action plans to improve Guest metrics

    Creating Leaders

    Recruiting and Interviewing potential employees

    Complete orientation for new employees

    Creates and monitors schedule and manages team on-boarding process

    Develop skills of shift leaders to increase the team’s capabilities and raise performance

    Establish a positive culture in the restaurant

    Leading Store Operations

    Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines

    Ensures that restaurant upholds operational and brand standards

    Monitors people charts and production planning and makes necessary adjustments

    Implement actions plans to address employee needs and operational assessments

    Qualification and Skills

    Must be at least eighteen (18) years of age

    High School Diploma or GED required

    1-2 years of previous quick service restaurant experience, experience in management preferred

    Some understanding of P&L interpretation and management to influence profitability

    Demonstrated leadership skills

    Available to work evenings, weekends and holidays

    Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

    Physical Demands

    Must be able to lift up to 50 pounds of force frequently to move objects

    Ability to carry products/boxes and miscellaneous weighing no more than 50 pounds

    Consistently handles product preparation

    Ability to kneel to utilize proper lifting procedures and to open safe

    Consistently lifts for product preparation, stocking and inventory


    Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.



    Posting ID: 570435504Posted: 2021-03-02