Certified Caregiver House Manager

    Danville Services Corporation
    Tucson, AZ 85701
    Full-time, Part-time
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    Job Description

    Job Description

    Highly qualified candidates will have experience working in the field of developmental/intellectual disabilities as a DSP, Lead DSP, or Program Manager



    House Managers are responsible for managing the day to day operations of their program to assure clients achieve their desired quality of life, to have joy, relationships, and celebration in their lives, and to be as independent as possible. Managers are responsible to ensure that clients receive quality services, for managing their employees to ensure competency and to ensure adequate staffing of the group home.




    1. In compliance with Danville, federal, state and local laws and regulations, manage the program in a manner that assists clients in achieving their desired quality of life, and ensure clients’ total care needs are met. Responsibilities may include, but are not limited to:
    • Maintain staff ratios that provide required staffing hours for program clients.
    • As directed by the Program Director or Program Coordinator, address clients’ grievances.
    • Perform DSP responsibilities as required to meet client needs.
    • Does not engage in activities other than official business during work hours
    • Maintain a high level of availability, unless on pre-planned and/or approved time off.
    • Prepare, with the Program Coordinator, for clients’ annual meetings, assist in the creation of official annual support plans, and ensure all required assessments are completed during the annual support plan process.
    • Develop meaningful relationships with clients, and make recommendations to improve their quality of life.
    • Treat clients and others with dignity and respect, provide clients opportunities to build relationships with family and friends, and have joy and celebration in their lives.
    • Foster positive relationships with clients’ parents, guardians, state coordinators, or any others significant in clients’ lives, and with Program Coordinator review/approval correspond with them to address any concerns.
    • Participate in regularly scheduled meetings with behavior support teams and ensure their recommendations are implemented so clients’ Protected Health Information (PHI) is safe-guarded.
    • Ensure the program meets or exceeds state licensing and/or housing requirements
    • Maintain a high degree of contact with Program Coordinator, and seek her/his counsel often.
    • Be familiar with all clients’ medical conditions, medications, and diagnoses, and report all medical issues to the Program Coordinator and nurse as appropriate
    • Assist as needed with investigations, and report allegations of abuse, neglect, exploitation or fraud to appropriate management and/or outside agencies within required timeframes.
    • Ensure program vehicles are maintained in good repair, facilitate regular maintenance, report issues to the Program Coordinator and Vehicle Specialist, and create a plan and participate as needed, in transporting clients to and from day programs, medical appointments, or other activities.
    • Developing a comprehensive understanding of Danville’s policies and procedures
    • Attend management meetings
    • Manage the program effectively to ensure that it stays within the budget.


    1. Ensure the health and safety of employees and clients at all times, including, but not limited to:
    • Monitor the program’s environment to ensure that it is clean, safe, and secure at all times.
    • Complete safety checklists and House Audits as required.
    • Keep worksites free of hazards.
    • Ensure employees follow safety guidelines and policies.
    • Maintain an emergency plan for crisis situations.
    • Ensure all clients and employees are properly trained in emergency procedures, and conduct/document regular fire drills, evacuation drills, earthquake drills, etc.
    • Include safety/health communication and/or training in all monthly staff meetings.
    • Report hazardous and unsafe work conditions and practices to the Coordinator and/or the Safety Committee.


    1. Behavior should be professional at all times and consistent with Danville’s culture, mission, values, philosophy, policies and procedures. Expectations may include, but are not limited to:
    • Treat clients and others with dignity and respect.
    • Provide clients opportunities to build relationships with family and friends, and have joy and celebration in their lives.
    • Engage in honest and respectful communication, cooperative work effort, contribute to a harmonious working environment, and maintain positive relationships with co-workers, management, clients, and outside agencies.
    • Does not engage in activities other than official business during work hours
    • Comply with company policies and procedures, including, but not limited to Performance Policy, Danville Conduct with Clients Policy, Workplace Health and Safety, Abuse/Neglect/Exploitation, Dress/Safety, Equal Employment Opportunity, Unlawful Harassment, Drug and Alcohol Testing, and Deficit Reduction Act.


    1. Hire, manage, and develop employees consistent with Danville’s vision, mission, values, policies and procedures, and federal, state, and local laws and regulations. Responsibilities may include, but are not limited to:
    • Manage the staffing process compliant with policy and federal, state and local laws and regulations, conduct interviews with qualified applicants, and, where applicable, coordinate and implement New Employee Orientation.
    • Engage in management practices that retain high performing employees, including conducting Check-ins.
    • Develop employees, including ensuring they understand their job responsibilities and expectations, assuring employees receive all required training, certifications and documentation, providing formal and informal training and assistance as required.
    • Conduct regular monthly employee meetings to discuss programmatic and other issues.
    • Manage employees’ performance, including rewarding employees’ positive behaviors and performance, coaching employees for success, address performance issues as they occur, and implement Corrective Action if required and approved by Program Coordinator or Director and HR.
    • Ensure employees have an understanding of clients’ goals, that they demonstrate competency in working with clients on their goals, that they are familiar with clients’ Behavior Support Plans, and are using approved behavioral strategies.


    1. Complete paperwork, including electronic documentation, as necessary, to meet Danville, federal, state, and local laws and regulations, including, but not limited to:
    • Complete documentation in Therap per Danville requirements.
    • Maintain an accurate transportation census and/or program census (staffing hours), and submit them to the appropriate personnel.
    • Maintain an accurate record of all group home expenses, including accurate tracking of vehicle fleet card usage and grocery funds and receipts.
    • Conduct periodic inventory of client belongings and Danville fixed assets as requested.
    • Generate comprehensive monthly programmatic summaries for clients, and submit to the Program Coordinator.
    • In concert with the Program Coordinator, make sound financial decisions on clients’ behalf, maintain accurate records of clients’ expenses and inventory and provide all receipts to appropriate management on a monthly basis.
    • Approve employees’ time records within required timeframes, submit leave forms and/or work related injury documentation when required.


    1. Complete required, on-going training requirements and competency levels within Danville and state required timeframes. In addition to complying with DSPs’ mandatory training requirements, training requirements may include, but are not limited to:
    • Management Core Curriculum
    • Personnel Information/Employment Rules and Regulations
    • Client training, including Client Finances
    • Employee Development
    • Client Health and Safety
    • Quality Assurance




    Education and Experience

    • High School diploma or equivalent, and a minimum of two years of experience working directly with clients with developmental disabilities or similar population preferred
    • One year managerial/staff supervision experience preferred


    Additional Requirements

    • Required to pass the AZ Central Registry background check, upon hire
    • Must be 21 years of age or older
    • Must have a valid driver’s license, and an insurable driving record, and must be able to drive on company business.
    • Must pass E-Verify verification upon hire
    • AZ Level 1 Fingerprint Clearance


    Knowledge Skills and Abilities

    • Demonstrate adequacy with Microsoft Word and Quicken, and basic computer skills
    • Proficiency in comprehending, reading and writing English
    • Good interpersonal communication skills
    • Demonstrated organizational skills


    Special Skills/Training/Certifications

    • Current TB test, current CPR/First Aid certification, Article 9, Prevention & Support certification, and other training as required by Danville



    1. Physical Requirements – Requires repetitive manual and finger dexterity and eye- hand coordination; requires the ability to use all office equipment; and the ability to lift/carry up to 50 pounds using appropriate body mechanics. Must be able to remain awake and alert for the duration of each shift. Must be able to bend, stoop, push, pull, reach, sit, and walk for periods of time. Must be able to utilize proper body mechanics while assisting with the transfer of individuals weighing up to 250 pounds utilizing manual or mechanical lifting devices.


    2. Visual, hearing, and communication requirements – Requires corrected vision and hearing to normal range, with or without reasonable accommodation. Must be able to communicate verbally and in writing with all staff, other professionals, and clients. Must be able to give and receive verbal and written instructions in English.


    3. Work location – Home-like and office settings with varying degrees of background noise. The possibility of exposure to blood borne pathogens exists if universal precautions are not followed. May require working under stressful conditions at times and handling emergencies. There will be pressure at times to meet scheduled appointments and deadlines and manage crisis situations. This position will interact with consumers who are intellectually and developmentally delayed and may be frail or confused and have the potential for verbal or physical aggression.


    A current resume is required to be submitted with this application.

    Posting ID: 570966579Posted: 2020-10-23