Doughnut Factory Operations Manager

Krispy Kreme
534 Havemeyer Ave, Bronx, NY 10473
Full-time, Part-time
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Job Description

1st Shift Production Manager


As a Doughnut Factory Operations Manager, you'll support the General Manager by assisting with the daily operations of the factory, fostering teamwork, achieving financial objectives, and Growing Our Peeps. You'll have the privilege of Inspiring Customer Wonder by providing delicious sweet treats to customers of all ages through our Consumer Package Goods division! 

What will you do?


Support the General Manager by leading the team to success with Krispy Kreme's Leadership Mix Ingredients!

Inspire Customer Wonder | Love Your Community | Respect All Opinions | Appreciate Our Differences | Behave Like A Start-Up | Think and Act Like An Owner | Own The Outcomes | Deliver Kudos For Positive Change |Create Your Path | Grow Our Peeps | Master Your Craft |Don't Take Yourself Too Seriously

Participate in company training and development, off-site workshops, team meetings, and more.


Assist and support a productive and energetic team! Develop and encourage our Krispy Kremers – this includes interviewing, hiring, training, supervising, coaching, scheduling, and resolving disputes. Communicate with the team – engage Krispy Kremers on a regular basis so they know what is expected of them with clear directions and expectations.

Production / Equipment / Safety / Sanitation

You'll develop a great understanding of our delicious doughnuts and other sweet treats, as well as production processes to maintain a high level of quality. You'll assist in overseeing and implementing standard procedures to maximize efficiencies and control variances in daily production of product and overall performance. You'll help coordinate production schedules to fulfill our customers' orders and run efficient and smart labor hours. You'll understand quality control procedures, and coordinate production schedules to meet customer satisfaction. You'll troubleshoot any production/equipment issues

Always Promote factory safety and co-lead monthly Safety Meetings providing metrics and a monthly focus area. Maintain the highest level of factory sanitation and equipment maintenance by following our Preventative Maintenance calendar 


Work with to maximize profitability and sales growth in all factory functions. Assist with income and expense budgets, profit and loss, budgeting, and cost control. Complete required reporting documentation – both financial and operational. Manage company resources responsibly including, inventory control and protecting our company assets.


        Communicate and model company standards and policies

        Implement efficiently and effectively directives from commissary, corporate, and divisional management

        Develop and maintain commissary organization to promote efficient operations

        Interface with corporate office personnel


Essential skills and Experience:

        High school diploma or GED required

        Experience with sales, management, production, and customer service

        Strong communication, organizational, and leadership skills

        Pleasant disposition, sociable, accommodating nature, and enthusiasm

        Self-motivation, creativity, and adaptability

        Basic computer, telephone, and fax knowledge

        Must be available for full time (40+ hours/wk)

        Completion of Krispy Kreme sponsored training programs

        Must meet Krispy Kreme driving standards (three year clean driving)

        Pass a pre-employment drug screen and criminal background check

Nonessential skills and Experience:

        Post Secondary Education strongly preferred

Posting ID: 571204680Posted: 2020-12-07