Maintenance Technician

    Invitation Homes
    Seattle, WA 98101
    Full-time, Part-time
    Similar jobs pay $16.07 - $21.42
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    Job Description

    Job Description

    The Maintenance Technician conducts preventive and reactive maintenance activities at single family rental properties within the company’s portfolio. This position is based in the field 100% of the time and associates responsible for driving from property to property throughout the day as directed by market leadership.


    Essential Job Duties and Responsibilities

    • Respond promptly and professionally to maintenance service requests both during business hours and after hours as assigned
    • Provide excellent customer service to prospective and current residents and promote a quality living experience for all residents
    • Using company funds, purchase maintenance supplies as needed for properties
    • Properly utilize and care for company supplied tools, materials and vehicles
    • Perform ProCare visits periodically throughout resident's lease term to perform preventive maintenance and repairs across multiple trade categories (e.g. HVAC, electrical, plumbing, swimming pool, carpentry, sheetrock, exterior structural, and appliances) in order to reduce future reactive maintenance service requests
    • Complete general property condition assessments (“GPCA”) at all property visits and submit alerts to property management for items that require immediate attention
    • Provide continuing education to residents regarding important maintenance topics, such as no-show charges, resident bill backs, resident maintenance responsibilities, etc.
    • Respond, as needed, to emergency work orders that can't be addressed in a timely manner by third-party contractors
    • Perform repairs to vacant properties while they are on-the-market or during the turn process
    • Perform other duties as assigned

    Education and/or Experience

    • High School diploma or equivalent
    • Minimum one year of previous experience in property management maintenance, other building maintenance or related trade is required


    Skills/Specialized Knowledge

    • Knowledge of federal fair housing laws and any applicable local housing provisions
    • Ability to read, write and understand English
    • Ability to use a personal computer, iPad, Yardi Work Order module, or other computer tracking systems
    • Excellent customer service and interpersonal skills; ability to relate to others and defuse situations involving angry or difficult people
    • Professional verbal and written communication skills; ability to effectively communicate with a diverse workforce
    • Strong organizational and time-management skills; ability to set, manage and consistently meet goals and deadlines
    • Ability to perform basic mathematical functions
    • Ability to multi-task
    • Ability to make quick and effective decisions and analyze and resolve problems
    • Ability to work in a fast- paced, ever changing environment; must be adaptable and flexible
    • Ability to maintain confidentiality
    • Ability to drive an automobile


    Required Licenses or Certifications

    • Current driver's license and automobile insurance
    • May require one or more of the following certifications:
    • EPA Certification, Type I and II
    • HVAC Certification
    • CPO certification (pool)
    • Other licenses and/or certifications as required by state law


    Other Requirements

    • Ability to be at work on a regular and consistent basis; Overtime may be required for this position.
    • Must maintain professional appearance and comply with prescribed dress code policy
    • Must comply with all safety regulations, including the use of back brace, safety goggles and gloves when appropriate
    • Ability to work weekends and non-traditional holidays if needed
    • Must be reachable via phone, except during approved time off
    • Must provide basic hand and power tools
    • Must have reliable vehicle transportation to conduct reviews at any home with associates as scheduled
    • Extensive travel within assigned portfolio required


    Physical and Mental Demands

    • Standing, walking, and/or sitting for extended periods of time
    • Frequent climbing, reaching, and use of fingers
    • Moderate stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing
    • Sustains substantially recurring movement to fingers, hands, wrists, legs, and feet
    • Ability to lift and/or move an excess of 50 pounds or more
    • Ability to use standard maintenance equipment
    • Ability to operate assigned equipment and vehicles
    • Ability to verbally communicate to exchange information


    Work Environment

    • Indoor and outdoor field environment
    • Exposure to atmospheric conditions
    • Travel from site to site
    • Work and/or walk on various types of surfaces



    Company Description

    At Invitation Homes, we offer high-quality homes for lease in desirable neighborhoods across America. As the nation’s premier home leasing company, we offer our residents welcoming spaces for a more inviting life. With approximately 80,000 homes for lease in 16 markets across the country, our residents have access to homes with features they value, such as close proximity to jobs and access to good schools. Each Invitation Home features beautiful updates and renovations from curb to kitchen. But we know owning houses is the easy part. Making them homes where individuals and families thrive is why we’re in business. That’s why our mission is “Together with you, we make a house a home.”
    Posting ID: 575778901Posted: 2020-10-23