Assistant General Manager

    Updated 7 days ago
    1776 W Prien Lake Rd Suite E, Lake Charles, LA 70601
    Full-time, Part-time
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    Job Description

    Aspire2B is searching for an Assistant General Manager for our Buffalo Wild Wings Concept; this position impacts the long-term viability of the company by leading, inspiring, and training a team, creating a positive work environment, preparing quality food, exceeding guest expectations, and  supporting revenue and bottom line growth.



    • Support restaurant operations to achieve company goals for revenue, cost controls, and restaurant profitability.
    • Conduct table visits and model hospitality skills during each shift.
    • Resolve guest complaints, investigates problems, and identifies solutions.
    • Ensure a safe working environment to reduce the risk of injury and accidents.
    • Adhere to SERV Safe Alcohol, Food and HACCP standards, Federal/State/Local laws, and company policies.
    • Ensure PCI compliance for all credit card transaction documents.
    • Support the rollout of new company programs, and policies and procedures, as requested.
    • Develop strong working relationships within the team to ensure each member is treated with respect.
    • Delegate duties to team members during shift and follow up to ensure thorough execution.
    • Participate in interviews and recruiting to ensure restaurant is staffed for excellence.
    • Effectively trains and develops team members.
    • Plan and organize work schedules based on available staffing.
    • Lead shift meetings to provide information and access input from team members.

    WE SEEK:

    • Customer centric, committed to supporting the customer.
    • Strong verbal communication and listening skills.
    • Self-starter who works independently and in a team environment.
    • Maintains a calm, tactful demeanor when dealing with difficult situations
    • Manages multiple projects and timelines with a sense of urgency and follow through.
    • Strong computer skills, required.
    • Minimum two (2) + years of restaurant management experience, required.
    • Must possess proper food handler and alcohol dispensing certifications.
    • Bachelor’s degree, preferred.
    Posting ID: 576817005Posted: 2021-05-07Job Title: General Manager