Customer Service/Register Operator

Wendy's
600 W California, Gainesville, TX 76240
Full-time, Part-time
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Job Description

Stonewall Road Restaurant Group

Company overview:

Stonewall Road Restaurant Group has created a mission “To delight every customer, empower every employee, and build something great together.” Our customer-first culture puts our patron’s needs in the front of every action we take.  We believe our people are our greatest asset and that through them, we create purpose and opportunity. Our company believes in driving sales and generating employee growth potential through a higher volume of food sold to more people. Every person coming into our organization has the autonomy to think like an owner and become a better version of his or her self. We always believe in operating with the highest level of integrity and honesty, creating a culture of excellence.

Customer Service/Register Operator Position Description:

  • Take direction and accomplish multiple tasks during shift
  • Act as part of a team to run a customer-focused experience
  • Greet customers and make guests feel welcome in the restaurant
  • Learn various crew jobs including drive-thru, register, and runner
  • Maintain a clean and inviting restaurant
  • Focus on attention to detail and ensure quality items for our customers
  • Experience with Point of Sale is a plus

Physical Elements

  • Ability to stand for long periods
  • Frequent bending, kneeling, lifting (25 - 50 pounds)

Equipment Use

  • Ability to use Headset to take customer orders or to take or give direction
  • Ability to use general restaurant equipment (e.g. warmer, fryer, slicer, grill, etc.)

Performance Elements

  • Ability to come to work promptly and regularly
  • Ability to take direction and work well with others
  • Ability to accomplish multiple tasks within established timeframes
  • Ability to concentrate and perform duties accurately
  • Ability to learn and apply policies and procedures
  • Ability to react to change productively and handle other tasks assigned
  • Ability to complete all applicable training programs

Working Conditions

  • Ability to work in a fast-paced environment that may involve exposure to noise, heat, cold or other elements
Posting ID: 580862866Posted: 2020-10-19