Switchboard Operator

    Avon, OH 44011
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    Job Description

    Position summary: Performs all functions necessary at the Reception Desk / Switchboard

    Position responsibilities:

    1) Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers

    2) Answers and directs incoming phone calls in a prompt, friendly and outgoing manner

    3) Handles customer and associate questions and requests

    4) Distributes applications to prospective new associates

    5) Coordinates and schedules appointments for Management

    6) Filing, copying & other clerical assignments as needed

    7) Maintains associate bulletin boards; insures they are current; posts schedules

    8) Familiar with store layout

    9) Remains product knowledgeable

    10) Aware of advertised sales, special events and store layout

    11) Keeps work area clean, neat and well stocked with supplies

    12) Follows all Company Policies and Procedures

    Education and/or Experience

    High School diploma or equivalent experience

    Mathematical Skills / Reasoning Ability

    Ability to calculate figures such as discounts and make change to customers

    Communication Skills

    Ability to communicate in a friendly and professional manner to our customers and other associates

    Physical requirements

    Able to stand for extended periods

    Other Knowledge, Skills and Abilities

    Ability to establish and maintain effective working relationships with Management, coworkers and customers

    Ability to operate computerized Point of Sale register system and computerized PBX system

    Other duties, assignments and responsibilities as needed.

    Posting ID: 580979112Posted: 2020-10-20