As a primary contact for Safeway customers, the Floral Manager provides friendly, courteous, and helpful service. The Floral Manager is held accountable for the department's results in providing superior service, increasing sales, improving gain, and containing cost. Follows division guidelines for the implementation of the merchandising program. Trains, supervises, and assigns duties to floral clerks. Writes schedule. Stocks area daily with plants, balloons, garden supplies, and artificial arrangements. Waters all plants. Designs floral arrangements with or without customer input. Cleans the floral department area. Takes inventory of all incoming stocks and supplies. Inventories floor and cooler stock daily. Responsible for maintaining appropriate stock of inventory in the floral area. Cleans and prepares flowers for display. Inflates balloons for display and special orders. Prices plants and arrangements. Changes signs and prices as directed by merchandising. Writes floral order in the order guidebook. Checks order for the completeness upon arrival. Prepares and maintains displays of outdoor plants. May arrange for delivery or deliver plants or flowers locally. Operates cash register to total bill and make change.
Safeway Floral Manager employees are generally responsible for completing the following job duties:
JOB RELATED QUALIFICATIONS:
Varies depending on store location and state/county requirements.
%Inside: 90% Outside: 10%
Temperature Extremes: Varies depending on store location.
Chemicals: Seldom (mild detergents or glass cleaner).
MACHINES, TOOLS, AND EQUIPMENT:
hand truck, six-wheeled cart, grocery cart, box cutter, pens and pencils, spray bottle, rags, mops, broom, telephone/intercom, knives, calculator, flower cutter, balloon machine, computer , floral decorating supplies, cash register
Constant (over 70% of the time)
Constantly lifts 1-10 lbs. Frequently lifts 11-20 lbs. Occasionally lifts 21-35 lbs.
Frequently carries 1-10 lbs. Occasionally carries 11-20 lbs.
Frequently pushes/pulls 1-10 lbs. Occasionally pushes/pulls 11-20 lbs. Seldom pushes/pulls 21-35 lbs.
Constant knee to shoulder reaching. Seldom at or above shoulder level reaching and overhead reaching.
Constant standing while on job. Sitting allowed on breaks.
Constant walking while on job.
Seldom. May use step stool to obtain items from higher areas.
Frequent neck rotation and bending of head. Occasional bending/stooping, twisting, crouching, squatting, and kneeling.
Constant handling/grasping. Frequent fine finger manipulation. Seldom repetitive motion.
Use of peripheral vision and depth perception to move around crowded store area and push carts in aisles containing customers. Near vision used to read tags, prices, orders, displays, price sheets and other material. Use of color vision to design pleasing floral displays.
To converse with customers, provide service, take orders and perceive questions. Answer pages, receive instructions or information from other employees.
To answer customer questions and confirm customer orders. To page other employees over intercom. Speak with customers on the telephone and give instructions and information to other employees.
EQUAL OPPORTUNITY EMPLOYER.