DEPT SPECIALIST KEY CARRIER - 4043 W. Clinton, Fresno, CA 93722

    Save Mart Supermarkets
    Fresno, CA 93722
    Full-time, Part-time
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    Job Description

    The Save Mart Companies is one of the largest food and drug retailers in California and Nevada. It is home to a number of well-known brands in food retailing. You might have seen our banners that include Save Mart, Lucky, Lucky California and Food Maxx. We also have 4 distribution centers and SMART Refrigerated Transport, a trucking firm that transports dry groceries, frozen foods, ice and novelties to all of The Save Mart Companies stores. We are a locally and family owned business, headquartered in the heart of one of the greatest agricultural areas of our nation - the San Joaquin Valley. Come and join our team!

    We are currently recruiting for the position of:

    DEPT SPECIALIST KEY CARRIER - 4043 W. Clinton, Fresno, CA 93722

    Job Summary:

    The Key Carrier Specialist is an expert in directing front-end staff and operation in the absence of the Assistant Center Store Manager. This position ensures optimal front-end customer service, performance, productivity, and compliance and is responsible for front-end and parking lot conditions. The Department Specialist - Key Carrier directs team members in the Front-End (Checkers and Service Specialists) and Center Store departments. This position is responsible for cash handling procedures and ensuring optimal customer service. The Key Carrier Specialist directs and trains Front-End associates to promote a culture reflective of The Save Mart Companies mission statement and winning behaviors. This position ensures all Front-end and department standards are met during assigned shift. The Key Carrier Specialist attains the store balancing function.

    Key Responsibilities and Accountabilities:

    Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service

    Manage front-end performance and productivity (over/short tills, check collection, cash over/short, WIC compliance, EBT compliance, bottom of basket check, circle savings on receipt, items checked per minute, front-end efficiency, Three's A Crowd, etc.)

    Directly lead Clerks and Clerk's Helpers with focus on accountability and achieving high level of business performance assigned area

    Ensure that front-end and parking lot conditions are met (check stand merchandising, floors, cleanliness, shopping carts, bags, etc.)

    Perform store balancing (bookkeeping) function to enhance a remarkable shopping experience in the store

    Perform front-end management functions (to include refunds/returns, loans/pick-ups, check authorization, etc.)

    Monitor customer experience on front-end

    Occasionally maintain total store operations in absence of store management

    Perform other duties as assigned

    Requirements (Knowledge, Skills and Abilities):

    Minimum age requirement: 18 years

    Good communication and interpersonal abilities

    Good training skills

    Strong skills in supervision and coordination

    Good counting and math skills

    Ability to read and write to accurately complete all documentation

    Knowledge of Front-end operations and check stand procedures

    Knowledge of compliance and basic applicable contract/work rules

    Education: High School Diploma (or G.E.D.) or additional job experience

    Experience: One year of prior work experience that includes a minimum of 6 months Grocery/Retail experience

    Other: Available to work a variety of required retail hours

    Physical: Store environment: ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull and lift objects; requires lifting up to 40 lbs.


    Customer Focus

    Quality/Quantity of Work

    Personal/Interpersonal Skills

    The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.

    Posting ID: 583232107Posted: 2020-10-30