Position Purpose: Sets up and maintains the condition of the produce department according to Company standards. Provides customer service. Ensures product quality, freshness, safety and selection.
Key Responsibilities & Accountabilities:
Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Albertson's philosophy of personalized service in the produce department.
Performs receiving duties including: verifying orders against invoice, checking for quality, reporting shortages to ensure proper billing, breaking down loads and dating product.
Maintains produce storage and work areas, including the cooler. Complies with all food safety, sanitation and workplace safety rules and regulations.
Trims, cuts, cleans, wraps, displays and waters produce.
Prevents shrink, damage and spoilage of product. Ensures proper signing and pricing.
Ensures produce quality, freshness and quantity and that eye appeal standards are met.
Assists customers by making product suggestions and engages in suggestive selling. Makes intercom announcements.
Ensures cleanliness and sanitation of sales floor and work area, cooler, equipment and the case.
Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity.
Other necessary and required duties.
Skills and Physical Requirements:
Requires working knowledge of all job duties within the produce department including trimming, cutting, displaying, watering, building produce displays, rotating and discarding outdated or spoiled product.
Requires good communication skills and the ability to maintain composure in dealing with customers and co-workers.
Requires knowledge of workplace practices.
Requires a good understanding of overall company practices and Produce Department policies and procedures. Requires the ability to react to business activity.
Must have knowledge of produce variety, standards, perishability, food safety, food handling and sanitation procedures and department policies and procedures.
Frequently reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 75 lbs. Bends, stoops and reaches frequently and occasionally climbs ladders. Pushes and pulls fully loaded hand trucks, 6-wheel carts and pallet jacks. Performs repetitious arm movement to prepare, package and display products.
Manual dexterity and good eye-hand coordination are necessary.
Mental alertness is necessary to ensure safe and accurate completion of work activities. Requires knowledge of basic mathematics and weights and measures. Must have knowledge of produce variety, standards, perishability, food safety, food handling, sanitation, labeling and department policies and procedures.
Operates scales, wrappers, compactors and garbage disposals. Utilizes cleaning supplies and equipment. Utilizes knives, safety cutters, compactors and wrappers. Requires use of latex gloves.
May be required to work nights, weekends and holidays. Scheduled hours will vary. Good attendance is required.
Exposure to potential hazards exists with respect to equipment and work aids necessary to perform job duties.
Hands are frequently exposed to water, ice and cleaning agents.
Exposure to 35 Fahrenheit while handling products in cold cases and 28 Fahrenheit while handling products in cooler.
Working conditions consist of a temperature controlled store environment.
Safety -- Sensitive Position:
Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others.
The above statements are intended to describe the general nature of work performed by employees assigned to this job. If you have questions regarding your ability to physically perform the listed job duties and requirements -- e.g. lifting, standing, bending, etc. - please speak to your Store Director. All team members must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each store and from store to store.