IRS PATHWAYS STUDENT INTERNSHIP PROGRAM (CLERICAL) Temporary NTE 180 days

    Department Of The Treasury
    Austin, TX 73301
    Full-time, Part-time
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    Job Description

    Duties Summary

    Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

    Pathways is an Excepted Service Appointment and may NOT be combined with other Excepted Service Appointments (e.g., Schedule A).

    For additional information regarding the Pathways Program, please refer to: Students & Recent Graduates on USAJOBS.

    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov

    Learn more about this agency
    Responsibilities

    WHAT IS THE WAGE AND INVESTMENT (W&I) DIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. Key W&I objectives are to provide high-quality taxpayer assistance, and to enable taxpayers to transact and communicate electronically to file their returns, make payments and receive assistance. W&I partners with private organizations to provide assistance to such disadvantaged groups as elderly and low-income taxpayers.

    The Pathways Internship Program combines a temporary opportunity to earn a competitive salary while learning about federal service. Interns gain valuable, resume- building work experience and opportunities to foster networking relationships. If you are seeking a diploma/degree, possess outstanding communication skills and are looking for an opportunity to challenge your teambuilding skills, then this opportunity is for you

    As an Student Trainee NTE Intern you will:
    • Receive, record, sort, batch, associate, control, stage, collect, mail, extract and distribute incoming/outgoing work.
    • Maintain, update, and purge suspense/closed files; examine and perfect documents; determine header data and number return/documents.
    • Perform a variety of administrative tasks using an automated system which involves: inputting, assigning, maintaining, monitoring, or updating work status and inventory records; administering and performing other support activity.
    • Assist technician/specialist in collecting, organizing and maintaining program and/or functional documentation and materials.
    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    None
  • Job family (Series)

    0399 Administration And Office Support Student Trainee
  • Requirements
    Help Requirements Conditions of Employment You must have PROFICIENCY REQUIREMENT (OFFICE AUTOMATION): In addition to meeting experience or education requirements, applicants must be able to demonstrate the ability to type 40 words per minute. Applicants may be asked to participate in a typing/performance test, provide a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or self-certifying their proficiency (which may be verified at a later step in the process). Performance test results and certificates of proficiency are acceptable for 3 years.

    CONDITIONS OF EMPLOYMENT:

    This position may lead to noncompetitive conversion into the Competitive Service after education and program requirements are met

    Positions are located in Austin, TX
    The anticipated start date is Feb-Apr 2021.
    All selectees must sign a Pathways Participant Agreement.
    Complete a trial period, which is at a minimum the entire length of the Internship program.
    Provide proof of education (unofficial transcripts) prior to the job offer; an official transcript will be required if you are selected.
    Relocation expenses will not be paid.
    We may select from this announcement or any other source to fill one or more vacancies.
    This is a bargaining unit position.
    Tour of Duty: Weekend Day starting at 6am, Weekend Night starting at 4pm

    Qualifications
    In the Internship Program you may qualify based solely on education, experience or a combination of both. You must meet the following requirements by the closing date of this announcement:

    GS-2 LEVEL:To qualify for the grade 2 level, you must be at least 16 years of age, this is the minimum age allowed for Federal employment

    If qualifying based on experience:
    You must have three (3) months of full-time general experience. This experience should be progressively responsible clerical, office or other work that indicates ability to acquire the competencies necessary to perform the duties of this position.
    OR
    Successfully completed education above the high school level in any field for which high school graduation or the equivalent High school diploma or equivalent.

    - The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
    - To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your rsum.

    In addition to the above requirements, you MUST meet the definition of a STUDENT for the duration of your appointment as follows: An individual accepted for enrollment or enrolled and seeking a degree/diploma (high school, college (4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate) in a qualifying and accredited educational institution, on a full or half-time basis (as defined by the institution in which the student is enrolled), including awardees of the Harry S. Truman Foundation Scholarship Program under Public Law 93-842. Students need not be in actual physical attendance, so long as all other requirements are met. An individual who needs to complete less than the equivalent of half an academic/vocational or technical course-load immediately prior to graduating is still considered a student for purposes of this Program. For more information on the education requirements go to Treasury's Pathways Program.

    GPA: Every semester, you must maintain good academic standing with an overall GPA of 2.0 or higher on a 4.0 scale. An academic year of undergraduate education is defined as 30 semester hours, 45 quarter hours, or the equivalent in an accredited college or university.

    For more information on qualifications please refer to OPM's Qualifications Standards.

    Education

    You must submit dated documentation verifying you meet the definition of student. (e.g. letter from the registrar, unofficial transcripts). An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

    If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

    Additional information

    Salary: The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.

    We may select from this announcement or any other source to fill one or more vacancies.

    Internship Not to Exceed (NTE) 180 days but may be extended without further posting.

    This is a bargainingunit position.

    Pathways Interns are Excepted Service Appointments. Selected applicants who occupy positions in the Competitive Service must acknowledge the outcome of voluntarily leaving the Competitive Service prior to accepting an Excepted Service Appointment in a Pathways Program. See 5 CFR 302.102(b)(2).

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    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be determined based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

    In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. In order to be considered for this position, you must complete all required steps in the process and meet all qualifications, including meeting or exceeding the cut score on the required assessments. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

    RATING: You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
    • Accountability
    • Attention to Detail
    • Customer Service
    • Flexibility
    • Integrity/Honesty
    • Interpersonal Skills
    • Learning
    • Self-Management
    • Stress Tolerance
    • Teamwork
    Your application will be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, and training relevant to the duties of this position. Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.

    Referral: A category-like rating (Quality Group) will be used to rate, rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, Superior/Best Qualified, Highly Qualified, and Qualified.

    If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.

    Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned quality group and considered before non-preference-eligibles in that quality group. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest quality group for this position. For scientific and professional positions in grade GS-09 or higher, names of all qualified applicants are listed in order of their ratings, augmented by veteran preference, if any.

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    Background checks and security clearance

    Security clearance

    Not Required

    Drug test required

    No

    Position sensitivity and risk

    Non-sensitive (NS)/Low Risk

    Trust determination process

    Suitability/Fitness
  • Required Documents
    Help Required Documents

    The following documents are required and must be provided with your application for this Public Notice:
    1. Resume - For qualification determinations your resume (uploaded or created in USAJOBS) must contain hours worked per week and dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09. Do NOT include photographs (or links to social media such as LinkedIn), inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume. (Cover letters are optional.) Please view Resume Tips.
    2. Online Application - Questionnaire responses
    3. Proof of Enrollment or Education - You must submit dated documentation showing completion or intended completion (not to exceed 9 months from the date of application) of all educational requirements (e.g. letter from the registrar, unofficial transcripts) by the closing date of the announcement. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Click here for Foreign Education Credentialing instructions. If you are qualifying based on a certificate program, please refer to the Treasury's Pathways Program for more information on qualifying certificate programs.
    4. Registration/License (IF APPLICABLE) - active, current registration/license
    5. Veterans' Preference (IF APPLICABLE) - If you are claiming veterans' preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. For more information on veterans' preference view FedsHireVets.
    6. Current and Former Federal Employees Documentation - Submit a copy of your SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status. Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade. Failure to provide a copy may result in you not receiving consideration for priority programs you may be entitled (e.g., CTAP/ICTAP), but will not eliminate you from consideration as a non-priority applicant.
    7. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
    Reasonable Accommodation (RA) Requests (USA Hire Competency Based Assessments): If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
  • Benefits
    Help Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  • How to Apply
    Help How to Apply

    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday).

    To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10943822
    • To begin the application process, click the "Apply Online" button.
    • You will be re-directed to Treasury's hiring system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN).
    • To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 12/31/2020.
    • After submitting an online application, you will be notified whether or not you are required to complete additional online assessments through the USA Hire Competency Based Assessment system and will be provided any necessary instructions at that time. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.
    • If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements.
    • Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.
    To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://my.usajobs.gov/Account/Login). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

    To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

    When you receive a notification from your USAJOBS account it may indicate that your application is complete after you submit the initial online questionnaire and documentation, however, your application will NOT be complete until you have successfully completed the next step described below.

    Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments. You will not be allowed to re-take them for one year.

    Before attempting to take the USA Hire Competency Based Assessments, you should visit https://usahire.opm.gov/assess/default/sample/Sample.action to determine if the computer you are using is likely to experience any issues during testing. If you have questions about the computer requirements or require technical assistance please contact helpdesk@usahire.opm.gov. If you accidently deleted the invitation to the USA Hire Competency Based Assessments or otherwise need the information re-sent (e.g., you feel you have not received it due to a SPAM filter), you should contact

    helpdesk@usahire.opm.gov

    to request the invitation to be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by

    helpdesk@usahire.opm.gov

    BEFORE the close of the Job Opportunity Announcement.

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    Agency contact information IRS Forward

    Email

    hco.irs.forward@irs.gov

    Address

    WI - Wage and Investment
    1111 Constitution Ave NW
    Washington, DC 20224
    US

    Learn more about this agency
    Next steps

    Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://www.jobs.irs.gov/midcareer/reasonable-accommodation.html. We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis; please contact us if you require this for any part of the application and hiring process.

    Once your application package and online questionnaire is received you will receive an acknowledgement email. If you do not provide an email address, you are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.

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  • Fair & Transparent
    Fair & Transparent

    The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

    Equal Employment Opportunity Policy

    The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
    • Equal Employment Opportunity (EEO) for federal employees & job applicants
    Read more Reasonable Accommodation Policy

    Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

    A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

    Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
    • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
    • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
    • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
    You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

  • Posting ID: 583243703Posted: 2020-11-06