Inside Sales Representative

    Carter Lumber Inc
    Athens, OH 45701
    Full-time
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    Job Description

    A Carter Lumber Inside Sales Representative is responsible for selling and providing professional customer service to contractors and do-it-yourselfers. This is accomplished by assisting customers make purchase decisions, efficiently processing sales transactions and ensuring the customer has everything needed to complete a project. Handling sales transactions, inventory control and communication are all components of this position. A strong belief in the mission and goals of the company are necessary to this position.

    Requirements to be Considered for the Position:
    • Previous experience in a sales/customer service environment
    • Friendly, outgoing personality
    • Ability to effectively communicate with others
    • Familiarity with building materials is helpful
    • Ability to participate effectively as a team member
    • Ability to work a flexible schedule, including weekends and holidays
    Responsibilities of the Position:

    Sales & Relationship Building:
    • Builds and maintains relationships with customers by supplying advice and information, producing timely estimates for packages and projects and following up on sales calls.
    • Provides superior customer service while ensuring sales and profit goals are met.
    • Follows up on online customer quotes from the Quote Management System and logs updates in the system.
    • Supports the outside sales program and contractor customers as directed.
    Store Operations:
    • Assists in inventory control by conducting cycle counts, resolving overages and shortages and orders and receives in merchandise.
    • Ensures all company policies and procedures are followed including sales, inventory and safety.Assists in the yard as needed and other duties as assigned
    Knowledge & Training:
    • Identifies personal growth needs and learning opportunities.
    • Completes required orientation and safety training.
    • Commits to continued learning on products, packages, procedures and more.
    Benefits Provided (full-time employees):
    • Medical Insurance
    • Vision Insurance
    • Dental Insurance
    • Disability Insurance
    • Life Insurance
    • Employer-matching 401(k) Plan
    Posting ID: 583245796Posted: 2020-10-30