Customer Service Specialist

    Workstep
    Fall River, MA 02720
    Full-time, Part-time
    Refer friends, get paid!

    Job Description

    Customer Service Specialist

    FULL-TIME

    $17/hr

    The person in this position is responsible for: Assisting with planning and executing all aspects of customer support daily via telephone, email, or in-person communication. Also responsible for responding to all internal and external contacts, coordinating tasks and special projects as requested. This position requires excellent interpersonal, written and verbal communication skills. Due to high stress situations that may require intense mental application, problem-solving skills are a must. Job involves using independent judgement with limited guidance or supervision. A complete understanding of the company's product and process knowledge and applications will be expected to perform the job successfully. The person in this position is expected to carry out the duties efficiently, attentively and conscientiously.

    REM-01 WS-01 WS-LC


    Schedule

    Shift start: 8:00AM
    Shift length: 8 hours
    Monday-Friday


    Benefits
    • Health, dental insurance - available after 90 days
    • Paid time off
    • 401(k) plan

    Qualifications
    • Must pass drug screen
    • Must pass background check
    • Can lift 25 lbs
    • Must be at least 21+ years old
    1 year previous experience in customer service, sales, or other related fields

    About Pella Corporation

    Pella Corporation has been a family-owned company since 1925. They continue to be a leader in technology and product innovation and been awarded more than 150 product and design patents. The team at Pella is as committed as ever to continuing the company's proud heritage of building innovative windows and doors. Pella's culture is largely based on their solid-successful foundation and core values.

    Posting ID: 583342076Posted: 2021-01-13