Verification Representative

    PrideStaff
    Alpharetta, GA 30004
    Full-time, Part-time
    Refer friends, get paid!

    Job Description

    Opportunity to join a growing company that works with top Fortune 500 companies in the United States. You will have the opportunity to speak to hiring managers, CEOs, and employment agencies. Ideally this person will want to work in a growing company who wants to grow in their career. 

    Description:

    Interact with users (e.g., employer clients, verifiers, employer client's current and former employees, etc.) to provide and process information in response to inquiries, concerns and requests about employment and income verification service.

    Main Job Tasks and Responsibilities

    • Adhere to stringent data security policies and processes
    • Deal directly with users either by telephone and email
    • Respond promptly to user inquiries
    • Obtain and evaluate all relevant information to handle and resolve user inquiries
    • Authenticate and upload user authorization forms
    • Process verification requests and forms
    • Keep records of users interactions and transactions
    • Record details of inquiries, comments and concerns

    Education and Experience

    • High school diploma, general education degree or equivalent
    • Ideally 2 years of administrative or office customer service experience
    • Knowledge of relevant computer applications and basic web functions
    • Ability to type and communicate through email
    • Numeric, oral and written language applications

    Requirements:

    • Must have 2 years of recent and consistent office experience 
    • Must be willing to submit to a pre-employment drug-screen and background check 
    • Must be able to provide 2 supervisory references

    Compensation / Pay Rate (Up to): 15

    Posting ID: 584253893Posted: 2020-11-03