General Manager

Job Purpose

To manager the location with integrity, honesty and professionalism and to meet all performance goals set by CEO. Have a sense of urgency to complete daily tasks with accuracy and maintain staffing within defined performance standards. Manage staff using performance resources provided by Human Resources.

Duties and Responsibilities

• Be a Role Model to new Team Members

• Provide excellent Customer Service

• Adhere to Team Member Handbook Policies and Procedures

• Maintain and foster Company Culture

• Prep and make sandwiches

• Maintain store cleanliness

• Maintain Food Safety

• Maintain Workplace Safety

• Maintain Store and Equipment Safety

• Train team members, run shifts, scheduling

• Full Inventory control

• Recruiting and Marketing

• Train and develop staff

• Oversee P&L

• Work closely with District Manager to meet performance metrics

• Attend monthly General Manager meetings at the Corporate office

• Host weekly team meetings

• Make cash deposits at bank

Qualifications

• Must be 18+

• Must have at 1.5 years of experience running a store preferably in the food industry

• Must be a good coach to develop team

• Must be coachable

• Must have experience in dealing with customer and employee issues

• Must be energetic, enthusiastic, confident, and outgoing

• Must be computer proficient

Working Conditions

Must be able to work in a moderately loud and fast-moving environment. Jimmy John’s stores play music at a moderate level all day. Must be able to avoid distraction and apply safety best practices while using slicer, knives and oven.

Physical Requirements

Must be able to stand for length of shift. Must be able to lift up to 30 pds. Must be able to climb ladder if needed.