Crew Member

    Dunkin' Donuts
    7272 N 76Th St, Milwaukee, WI 53223
    Full-time, Part-time
    Wage:$8.50 to $10.00 hourly
    Refer friends, get paid!

    Job Description

    CREW MEMBER

    Crew Members are responsible for delivering great guest experiences.

     

    Responsibilities Include:

     

    Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

     

    Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

     

    Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

    Qualifications:

     

    Skills

    • Must be able to fluently speak/read English
    • Capable of counting money and making change
    • Able to operate restaurant equipment (minimum age requirements may apply)

    Required Competencies

    • Guest Focus - anticipate and understand guests' needs and exceed their expectations.
    • Passion for Results - set compelling targets and deliver on commitments.
    • Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.

    Required qualifications:

    • Reliable transportation to and from work
    • 18 years or older
    • Available to work: early morning
    • Available to work: weekends
    • Available to work: holidays

    Preferred qualifications:

    • Legally authorized to work in the United States
    • Reads English
    • Available to work: on call
    Posting ID: 587758469Posted: 2020-11-18