Senior Medical Assistant Flower Mound Flower Mound, TX

    UnitedHealth Group Inc.
    Flower Mound, TX 75022
    Full-time
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    Job Description

    Our customer service & claims teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you'll discover a wealth of pathways for professional growth within Customer Service and across our global economy. Join us and find out why this the place to do your life's best work.SM

    Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)

    The Certified Medical Assistant provides medical / nursing assistance under the direction of physician or nursing staff within their certified capabilities. In addition, of consent for treatment form, recording patient information, and scanning. Practices exceptional customer service, answers phone, and assists with the daily operations of the clinic. Communicates and coordinates information in a knowledgeable and courteous manner with staff, patients, and families. Maintains confidentiality with patients, staff, and guests.

    Primary Responsibilities:
    • Perform all duties in accordance with clinical, OSHA and infection control standards
    • Interpret and carry out provider orders
    • Assist the physician and / or associate practitioner with procedures and treatments
    • Escorts patients to exam rooms, interviews patient, measures vital signs (including weight, blood pressure, pulse and temperature) and documents in patient's chart
    • Record patients' medical history, health maintenance and chief complaint
    • Give instructions to patients as instructed by the physician or associate practitioner
    • Document all patient related communication and interventions in patient's EMR
    • Update the patient's Health Monitor at each visit
    • Work the GAP reports and recall list for clinical quality measures
    • Utilization of CINA sheets
    • Prepare and administer medications applying aseptic technique
    • Observe patient response to medications administered and reports adverse events to provider
    • Where applicable, perform phlebotomy and other specimen collection in accordance with Clinical Laboratory Standards Institute (CLSI) standards, including control testing
    • Maintain lab specimen logs
    • Coordinate out - patient testing and referrals, as well as hospital pre - admission when necessary
    • Scan all referral letters, x - ray reports, and lab results in patient's EMR per clinic protocol
    • Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, equipment sterilization, etc.)
    • Prepare, restock, and disinfect examination rooms, procedure rooms, lab area, and all other patient care areas at scheduled intervals, and as needed
    • Take telephone and e - mail messages, as well as medication refill requests, from patients and provide feedback and answers to patient / physician / pharmacy per physician protocol
    • Collect data and process messages from patients and front office to physicians and associate provider
    • Adhere to infection - control policies and protocols, medication administration and storage procedures and controlled substance regulations
    • Represent clinic as a professional. Treat all patients and fellow employees in a courteous and cooperative manner
    • Maintain confidentiality at all times according to USMD policy and procedures and HIPPA requirements
    • Attend required meetings
    • Participate in team activities and professional development activities
    • Maintain professional CEUs in accordance with state certification board
    • Perform other duties as assigned by office supervisor, site manager, or practice administrator
    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications:
    • High School Graduate or GED
    • RMA (Registered Medical Assistant) or CMA (Certified Medical Assistant or willing to obtain within 180 days
    • Active CPR / BLS certification within 30 days of hire
    • Working knowledge of medical terminology
    • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease
    • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.
    • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role.
    Preferred Qualifications:
    • 2+ years working as a Medical Assistant
    • 3+ years of hands on clinical experience working with a licensed physician or provider
    • 1+ years of phlebotomy skill experience
    • 1+ years of experience giving injections
    • Electronic Medical Records (Nextgen and Allscripts)
    Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 380,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

    Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

    UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

    Job Keywords: Quality, Certified Medical Assistant, CMA, Medical Assistant, MA, Registered Medical Assistant, RMA, Phlebotomy & Referrals, STAR rating, HEDIS, clinical data mining, ePRG, gap measures, Flower Mound, Texas, TX

    Posting ID: 588102596Posted: 2020-11-19