Automotive Service Advisor

    Caliber Collision
    Frisco, NC 27936
    Full-time
    Refer friends, get paid!

    Job Description

    Job Summary
    Ensure the highest level of customer service and communicate all automotive needs/recommendations in a professional and courteous manner

    Essential Job Duties
    • Estimate all drive-in appointments and recommend, select and advise customers on service needed for their vehicles based on evaluation by service technician
    • Calculate service prices and purchases
    • Help with customers' needs and explain mechanical problems with vehicles
    • Prepare and complete proper paperwork for final customer packet prior to vehicle delivery
    • Effectively communicate services offered and the value thereof
    • Successfully maneuver through the point-of-sale system
    • Properly document all recommended services and information pertinent to the vehicle
    • Manage production and the efficiency of each vehicle
    • Seek avenues by which to continually 'wow' the guest
    • Other duties as assigned
    Skill/Requirements
    • Minimum 2 years' experience in the automotive maintenance and repair industry
    • Solution oriented with a positive attitude
    • Excellent attention to detail
    • Enjoy working as a team
    • Ability to multi-task
    • Ability to work around vehicles, tools, and delicate equipment
    • Effective communication skills
    • Valid driver's license and good driving record
    Posting ID: 588106655Posted: 2020-11-19