RMA Customer Clerk - Doral

    Kelly Services
    Doral, Fl, Doral, FL 33122
    Full-time, Part-time
    Wage:$13.00 per hour
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    Job Description

    Operations Clerk - Work Location Same as Customer Location Work Specifications Quantity Requested: 1 Job Code: AD05 Customer

    $13/hr Full time Temp to Hire in Doral Florida

    Job Title: RMA Customer Clerk Job Description: JOB DESCRIPTION Summary/ Objective:

    This position is responsible for processing merchandise returned from customers.

    Essential Functions:

    • Register packages pallets information into the company internal system.
    • Classify the items and shipment in the system and verify warranty.
    • Enter the information into our system
    • Process stock rotations back to vendors
    • Maintain a safe and organized environment all the time.
    • Prepare shipments to be returned to affiliates.
    • Assist in processing UPS
    • Deliver packages to customers.
    • Verify warranties for customers RMA requests,
    • Pre-issue a RMA number for warranties.
    • Other task required to meet team goals.

     

    Competencies:

    • Communication Proficiency.
    • Customer/Client Focus.
    • Organizational Skills
    • Technical Capacity
    • Computer parts knowledge.

     

    Knowledge, Skills, Attitude:

    • Bilingual in English and Spanish.
    • Communicate effectively in written and oral form in both languages.
    • Ability to work with people.
    • Attention to detail
    • Basic excel knowledge.
    • Requires the use of an RF scanning device.
    • Ability to lift/move up to 25 pounds.
    • Highly accurate.
    • Ability to drive a pallet jack forklift.

     

    Required Education and Experience:

    • High school graduate or equivalency.

     

    Work Environment:

    • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
    Posting ID: 588116585Posted: 2020-11-19