Customer Service Representative | IMMEDIATE HIRE | ENTRY LEVEL

    GraySquare
    1010 N Hancock St, Philadelphia, PA 19123
    Full-time
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    Job Description

    A Customer Service Representative is responsible for providing outstanding customer service, creating an exceptional experience, completing point of sale transactions, and delivering a ease of service. This position is also responsible for fulfillment of orders.

    ESSENTIAL FUNCTIONS:

    • Provide an exceptional customer experience by ensuring the customer is priority both on site and off site.

    • Service the customer in a helpful and friendly manner including point of sale transactions, and helping them get the best service.

    • Assist customers in all aspects of quality of service.

    • Proactive in assisting customers.

    • Determine customer needs based on personal relationships.

    • Suggest additional service to compliment customer selection.

    • Reinforce customer's selection.

    • Encourage customers to reach out whenever they need assistance.

    • Execute morning meetings.

    • Train new team members.

    • Collaborate with peers, leads, and managers to coordinate tasks.

    • Communication of pricing or service issues to supervisor.

    • Perform these functions in an efficient manner; flex between tasks as directed by a Supervisor.

    • Regular, dependable attendance and punctuality.

    • Perform other duties as necessary.

    **This is not a remote job!

    Posting ID: 588383264Posted: 2020-11-20