Customer Advocate

    Helena, MT 59604
    Full-time, Part-time
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    Job Description

    Customer Advocate- Helena, MT

    Kelly Professional & Industrial® is currently recruiting for an Customer Advocate  for the nation's largest customer owned health insurance company at their location in Helena, MT.

    *Please note, due to the pandemic, the position will start remote but will be onsite at the Helena, MT location once we are able to return to work. Please do not apply if a commute to Helena, MT is not feasable.

    Pay rate: $12.95/ hour

    Hours: Monday- Friday, 8:00AM- 5:00PM

    Duration: 12/07/2020 to 12/07/2021


    This position is responsible for researching and responding to telephone and written inquiries in a prompt, accurate and objective manner.

    Job Requirements:

    High School Diploma or GED.
    1 year customer service experience in a health care or health insurance environment.
    Experience in provider outreach, making decisions, and responding quickly to questions.
    Data entry and/or typing experience.
    Interpersonal, analytical, organizational and independent decision making skills.
    Clear and concise verbal and written communication skills.
    Medical records remote retrieval experience
    Experience with Microsoft suite
    Detail oriented

    Preferred :

    1 years customer service experience.
    6 months data entry experience in an office environment.
    Experience working with healthcare providers

    Please apply to this posting or email your resume to for immediate consideration! 
    Why Kelly ® ?
    As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

    About Kelly ®

    At Kelly , we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

    Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. #KellyGTS ]]
    Posting ID: 588496975Posted: 2020-11-21