Systems Administrator

    Tango Card
    Boise, ID 83708
    Full-time, Part-time
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    Job Description

    Boise, ID
    Operations - Information Technology /
    What we are up to at Tango Card:

    Tango Card helps thousands of companies reach their goals by making rewards and incentives easy and awesome. Our customers genuinely love working with us, and it shows, as we are among the top 10% of Inc's 5000 fastest growing companies. We are backed by a stellar group of investors, including private equity firm FTV (who led a $35M growth equity round in 2018), Fyrfly Venture Partners, Floodgate Capital, Eric Schmidt's Innovation Endeavors, SWaN & Legend partners, and WTI.

    We have 2500+ live enterprise customers today, including some of the World's most recognizable businesses like Twitter, Google, Extole, Microsoft, Salesforce, and F5. We also work with the top Gift Card brands, including Amazon, Starbucks, Target, Walmart, Home Depot, and over 300 more in 30+ countries. Our customers send millions of Gift Cards a month using Tango Card, and we've facilitated nearly $1B of these Gift Card transactions since creation. Last but not least, we proudly partner with many of the most respected non-profits in the country, including the National Park Foundation, Special Olympics, and Habitat for Humanity.

    Why work for us:

    Tango Card is proud to have been rated as one of the best companies to work for by BuiltIn. We are on an incredible path to be the #1 rewards provider, and to get there we need amazing people (like you) in customer support, sales, engineering, and finance to accomplish this vision.

    We foster an office-culture of autonomy and transparency with flexible working hours and slim team structures. We provide our team members with what they need to be successful, whether this is the latest technology at their fingertips or going to conferences to learn about industry trends. We are committed to promoting mentorship and career development opportunities for our team members. Our physical offices are designed for productivity and comfort with standing desks, comfortable pod-chairs, and a very dog-friendly environment. If working from home is more of your thing, many roles offer the choice to establish a remote office. With a company like Tango Card that is experiencing high-growth year over year, career opportunities abound, and you have the chance to create, own, and grow your role.

    *COVID-19 Update*: In an abundance of caution, Tango Card has moved our teams in Seattle, Boise, and Omaha to a remote workforce. To learn more about how Tango Card has adapted during these times, take a look at the Rewards Genius Blog post, "How Tango Card is Changing in the Face of COVID-19" by our CEO, David Leeds.

    Reward yourself and join the Tango Card team!

    The Job:

    The Tango Card IT department is looking for our newest team member to add networking and vulnerability management experience for our growing business needs. We leverage a variety of cutting-edge cloud and on-prem platforms across our business and are seeking a team member with demonstrated expertise in systems administration. As our Systems Admin, you will be the go-to team member on our business systems, function as an escalated support level, and asked to provide best practices for environment improvements. Our Systems Administrator will be the subject matter expert on corp systems, in particular networking, function as tier 3 support, and asked to identify best practices for environment improvements.

    Our newest teammate will be passionate about tech, knowledgeable, willing to collaborate on projects, suggest improvements and work with us to ensure Tango Card vision of being the number one rewards provider for the global enterprise.

    Reports to: IT Manager

    As a Systems Administrator at Tango Card you will:

    Maintain, audit, backup, and improve local and cloud infrastructure
    Remediate vulnerabilities discovered in the organization
    Work with IT and Engineering team members in the administration of local infrastructure in all of our Nationwide sites (Seattle, Boise, and Omaha)
    Administer the workstation and mobile device environment
    Maintain, improve, and development of IT documentation
    Respond to endpoint security events and maintain threat policies
    Evaluate third-party software eg. email filtering and implement them in the organization
    Provide after-hours IT support as needed.
    Act as Tier 3 support to Helpdesk
    Mentor junior team members
    Palo Alto Firewalls, some Linux / AWS administration, JAMF administration at large
    Become the subject matter expert for a variety of Tango Card internal resources (Meraki, Cisco, Palo Alto, VMware, Hyper-V, Windows Server', Okta, Jamf, Intune, SCCM G-Suite, Office, Box, Crowdstrike, etc.)

    Our ideal Systems Admin at Tango Card will have most of the following qualifications:

    2 to 4 years of relevant Systems Administration experience
    1 to 2 year(s) of experience in network administration, with demonstrated experience planning and implementing class-c networks; cloud VPN experience a plus
    1 year of experience managing vulnerabilities in a collaborative cross-team capacity.
    Administration experience of Windows Server environment and all related services (SCCM, Active Directory, etc.) on a virtualized platform
    Experience in endpoint security (mobile device management experience a big plus!)
    Demonstrated experience scripting in Powershell and Terminal / Zshell
    Excellent communication, customer service, organizational, and problem-solving skills
    Available for as-needed support on an as-needed basis, for a diverse internal customer base
    Work self-guided, with excellent self-direction and initiative, as well as within a team
    The ability to lift and move 30 pounds

    What you'll get from us:

    Competitive compensation package (money isn't everything, but it helps)
    Medical, Dental and Vision benefits (100% employer paid premium)
    Unlimited PTO and a generous holiday schedule
    401(k) matching and equity opportunities, 401(k) 100% match of up to 6%
    Home-Office grant for ensuring an awesome WFH environment during social distancing measures
    Awarding winning culture that fosters autonomy, creativity, inclusion, transparency, and ownership
    Continued education and self-growth opportunities through Udemy
    Virtual-Fitness Benefits through ClassPass
    Dog-Friendly offices

    Tango Card is proud to extend its Voluntary WA State Paid Family Medical Leave Plan to employees across all Tango Card Locations.

    Tango Card is proud to be an equal opportunity employer; we are strong because we are diverse. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.



    Posting ID: 588497436Posted: 2020-11-25