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$12.21 - $17.60
Full-time
Omaha, NE 68101
Updated 30+ days ago
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About the Company

About the Job

Globe Life Inc. is seeking self-starters to join our team of Call Center (QAC) Representatives who want to be paid based on their performance.  You must be comfortable making outbound calls, working with channel partners, generating interest, qualifying prospects in order to meet department goals/Key Performance Indicators/metrics.

 

Compensation for this position is hourly, after your 90 days of training you will then go to a pay performance system where your performance determines the additional increase in pay that you could potentially make over the hourly base rate. There is great potential!

 

Position Duties:

  • Comfortable with conducting outbound calls and take appropriate action with each call
  • Ability to handle inbound and outbound telephone calls with potential customers
  • Accurately document the information
  • Capable of quickly gathering information from the customer and accurately recording it

Benefits:

  • Medical
  • Dental
  • 401K
  • Paid time off
  • Vision
  • Pension (vested at 5 years)
  • Legal plan

Schedule:

Full-time

Flexible

 

Who we are:

Globe Life Inc. is headquartered in McKinney, TX, just 30 miles north of Dallas. Globe Life is a financial services holding company specializing in life and supplemental health insurance for middle-income Americans, marketed through multiple distribution channels including direct response and exclusive and independent insurance agencies. Our success is earned one family at a time. Our mission is to help working-class families secure financial protection from adverse circumstances.

 

  • Self-motivated, with high energy and an engaging level of enthusiasm
  • Excellent computer navigation skills
  • Self-Driven, dependable, able to pay close attention to detail, and extremely organized
  • Ability to deal calmly and professionally with customer issues
  • Negotiation skills to help navigate through escalated calls
  • Positive team player with a good sense of humor
  • Strong listening and communication
Posting ID: 597626942 Posted: 2021-09-16 Job Title: Call Center Representative