Become an integral part of a diverse team while supporting the transformation of IT infrastructure services across the Military Health System (MHS), with a focus on enhancing the end user experience for ~250K personnel at 1,200+ facilities around the globe while reducing total program operational costs. At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement. ManTech is seeking a Senior Program Manager, with experience successfully leading high-visibility, mission-focused, large dollar value enterprise IT transformation programs using an ITIL-based Service Integration and Management (SIAM) framework. This position is open to candidates located in San Antonio, TX or the Washington DC area. Responsibilities include, but are not limited to: •Serve as primary point of contact for the customer Contracting Officer’s Representative (COR) and designated Defense Health Agency (DHA) technical program personnel. •Design and deliver overarching program direction for delivery of superior services associated with the implementation and operations/management of a global Service Integration and Management (SIAM) ecosystem. •Interface with and work in partnership with key management level decision makers across the Military Health System (MHS) and Defense Health Agency (DHA) to refine the current global IT infrastructure support environment. •Plan, manage and oversee the overall work efforts of team personnel from a Blank Purchase Agreement (BPA) level. •Ensure overall compliance with all BPA and Call Order requirements and quality standards. •Manage time, cost, and scope for the enterprise IT service BPA Call Orders in line with ITIL services and solutions. •Formulate and execute acquisition and IT services delivery schedules in coordination with multiple subcontractors and technology vendor partners. •Provide leadership to bring continuous innovation and ManTech corporate capability to the customer to accomplish their mission. •Participate in corporate growth activities. •Travel may be required up to 25% of the time. Basic Qualifications: •Minimum ten (10) years of experience leading service delivery for a contract with $100M+ annual revenue within the federal sector. •Leadership experience for large-scale enterprise IT modernization initiatives using an ITIL-based Service Integration and Management (SIAM) (also called Multisourcing Service Integrator (MSI)) framework. •Knowledge and understanding of the DoD. •Project Management Professional (PMP) or Program Management Professional (PgMP) certification. •ITIL v3 certification. •Bachelor’s degree. Preferred Qualifications: •ITIL v4 certification. •Experience with IT service integration; coordinating enterprise IT delivery across multiple (external) service providers. •Experience managing a multi-tier IT Service Desk supporting 50K+ users. •Experience implementing and operating ServiceNow as the ITSM within an enterprise IT environment. •Knowledge and understanding of the Military Health System (MHS). •Master’s degree. Security Clearance Requirements: •US Citizenship required and ability to obtain a DoD Secret clearance. Physical Requirements: •Stationary work at an office desk setting 50% of time. •Traversing to accomplish tasks by moving from one work site to another or between different floors in a building. •Communicating with others to exchange information. •Ability to perceive and assess employee productivity.