Information Technology Server Operations Lead - Secret Clearance with Security Clearance

    Updated 2 days ago
    Rome, NY 13440
    Full-time, Part-time
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    Job Description

    WANTED: a mission driven professional with a Secret Clearance or higher to become our next IT Server Operations Lead in Rome, NY. As an IT Field Server Operations Lead, you will: * Provide leadership and technical expertise supporting an Air Force customer with a critical mission supporting the nation * Receive a competitive compensation and benefits package, to include our Employee Stock Ownership Plan! * Be part of an empowered culture where you are a key contributor to the success of the company * Develop and implement technical solutions to transform and modernize a large federal IT enterprise to increase performance and efficiency * Continue growing your skills and knowledge A week in the life of an IT Server Operations Lead: * As a working lead, you will oversee and manage server operations staff as well as perform activities that include monitoring, maintenance, updating, hardening, and troubleshooting Windows and Linux/UNIX virtual servers * Ensure that all service requests are tracked to completion and customer service SLAs are met * Mentor and train server operations staff to provide high quality customer service and to reduce system downtime * Maintain and update a library of Standard Operating Procedures Founded in 1975, AMERICAN SYSTEMS is one of the largest employee-owned companies in the United States. We are a government services contractor focused on delivering Strategic Solutions to complex national priority programs with 100+ locations worldwide. Through our focus on quality, strong cultural beliefs and innovation we deliver excellence every day. Company Awards: • Forbes National Best Midsize Companies 2021 • Energage National Best Workplaces, National 2021 • Washington Post Best Workplaces, 2021 Veteran Hiring Awards: • U.S. Department of Labor Hire Vets Medallion • BEST FOR VETS by Military Times • TOP 10 MILITARY FRIENDLY COMPANY by MilitaryFriendly.com #CJPOST #LI-EW1 Job Requirements * Secret security clearance required; Top Secret preferred * Minimum of 5 years of experience supporting Windows and Linux/UNIX virtual machines * Minimum of 3 years of experience in system hardening with Defense Information Systems Agency (DISA) Security Technical Implementation Guide (STIG) compliancy * Minimum of 3 years of experience in implementing, managing, and troubleshooting vSphere infrastructure * Current Professional-level VMware certification required. * Bachelor's Degree in an IT related field preferred * ITIL Foundations Certified (V4 preferred). * COMPTIA Security+ certification required * COMPTIA Network+ certification required * Experience managing server operations for large organizations with high availability and quick response requirements. * Experience with ITIL-based service delivery * Outstanding organization and communication skills * Experience responding to cybersecurity incidents Skills and abilities: * Highly motivated, self-starter and team player with a high energy level and willingness to aggressively take on responsibility * Demonstrated ability to approach job responsibilities with a focus on process improvement * Excellent computer knowledge and experience * Able to work and effectively communicate with all levels of management * Strong verbal and writing skills * Unconditional integrity and commitment to achieving goals EOE M/F/Disability/Veterans
    Posting ID: 602973469Posted: 2021-05-12Job Title: Information Technology Server