At Porto's Bakery, we strive to create an enjoyable and fulfilling experience for our customers and our team. Enjoy a career enriched with opportunities where you can grow in a fast-paced and family-friendly environment. Together, let’s savor the taste of an accomplished future.
A Customer Service Associate plays an important role in providing guests with an excellent food service experience. A Customer Service Associate must adhere to all company standards, be detail-oriented, have in-depth knowledge of all price and menu items. Must be able to interact with guests, co-workers, and all levels of management in a safe, positive, professional, efficient manner.
Customer Service roles available: Server, Cashier, and Busser/Table Server.
ESSENTIAL JOB FUNCTIONS:
· Report to work on time and as scheduled. Must be able to clock in & out correctly on a daily basis.
· Ability to work in afast-paced, high-volume environment, meeting customer demands in a safe, accurate and timely manner. Must be able to multi-task.
· Provide excellent customer service at all times.
· Have in-depth menu knowledge and must be able to answer all guest questions with accuracy and tact.
· Have excellent communication and active listening skills.
· Consistently follow the established “Five Steps to Excellent Service”.
· Be self-motivated and demonstrate initiative.
· Be a team player, assisting co-workers whenever needed.
· Assist in other areas such as assembling orders, taking orders, etc.
· And other duties as assigned.
BENEFITS (ELIGIBLE EMPLOYEES RECEIVE):
· Paid Vacation
· Paid Observed Holidays *
· Christmas Day and New Year’s Day
· Paid Sick Days
· Health, Vision, Dental and Life Insurance
· Employee Discount
*In Observance Of The Following Holidays, The Bakeries are Closed:_Memorial Day, The Day after Thanksgiving, Christmas Day, and New Year’s Day._
Porto's Bakery truly believes that the secret to our success lies in the hands of the people we employ. If you are a person seeking to work at a place that is growing, exciting, fun, and family-oriented, then Porto's Bakery, Inc. is where you want to be!
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
COVID-19 considerations: • Daily employee wellness screenings. • Employees must wear a company provided face mask and nitrile gloves at all times. • Employees must adhere to all company safety and wellbeing guidelines and regulations.