Customer Service

JOB SUMMARY:

A Customer Service Associate plays an important role in providing guests with an excellent food service experience. A Customer Service Associate must adhere to all company standards, be detail oriented, have in-depth knowledge of all price and menu items. Must be able to interact with guests, co-workers, and all levels of management in a safe, positive, professional, efficient manner.

Customer Service roles available: Server, Cashier, and Busser/Table Server.

ESSENTIAL JOB FUNCTIONS:

· Report to work on time and as scheduled. Must be able to clock in & out correctly on a daily basis.

· Ability to work infast paced, high volume environment, meeting customer demands in a safe, accurate and timely manner. Must be able to multi-task.

· Provide excellent customer service at all times.

· Have in-depth menu knowledge and must be able to answer all guest questions with accuracy and tact.

· Have excellent communication and active listening skills.

· Consistently follow the established “Five Steps to Excellent Service”.

· Be self-motivated and demonstrate initiative.

· Be a team-player, assisting co-workers whenever needed.

· Assist in other areas such as assembling orders, taking orders, etc.

· And other duties as assigned.

BENEFITS (ELIGIBLE EMPLOYEES RECEIVE):

· Paid Vacation

· Paid Observed Holidays *

· Christmas Day and New Year’s Day

· Paid Sick Days

· 401(k)

· Health, Vision, Dental and Life Insurance

· Employee Discount

*In Observance Of The Following Holidays, The Bakeries are Closed:_Memorial Day, The Day after Thanksgiving, Christmas Day and New Year’s Day._

Porto's Bakery truly believes that the secret to our success lies in the hands of the people we employ. If you are a person seeking to work at a place that is growing, exciting, fun, and family oriented, then Porto's Bakery, Inc. is where you want to be!' ' Work Remotely

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