Customer Service Representative

    Updated 30+ days ago
    Delavan, WI 53115
    Full-time, Part-time
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    Job Description

    Job Description

    Kunes Country Auto Group is seeking a Call Center Representative to join our appointment scheduling team.  The appointment scheduling team is responsible for incoming and outgoing communications for the sales team and setting the appointment for them.  Hourly with monthly bonus.

    Responsibilities

    • Answer customer calls and establishes follow-up with sales appointments.
    • Respond quickly to customer requests.
    • Provide customers with initial product information and direct them to the appropriate dealership resources.
    • Follow up with leads that are not ready to make an appointment or no-show.
    • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams, and dealership management.

    Qualifications

    • At least one previous role based on customer service experience
    • An excellent teammate with a collaborative attitude and eagerness to improve
    • Positive and hardworking personality
    • Computer skills

    Benefits

    • Medical, Dental & Vision Insurance

    • 401K Plan + Match

    • Paid time off and vacation

    • Short/Long Term Disability offered by the company with additional available

    • Growth opportunities

    • Paid Training

    • Employee vehicle purchase plans

    • Family owned and operated

    • Long term job security

    • Discounts on products and services

    • Above-average industry pay

    • We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    Posting ID: 609473639Posted: 2021-03-20Job Title: Customer Service Representative