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Wage
$16.0 to $18.5 hourly
Full-time
1380 Monroe Street Nw, Washington, DC 20010
Updated 2 days ago

***MOVE YOUR CAREER FORWARD WITH US***

  • The hourly rate from $16 - $18.50 will be offered to the selected candidate based on professional experience and overall skillset aptitude
  • Bonuses/Commission incentives are also provided based on optimized team performance and individual contributions to achieve store revenue goals
  • Promotional advancement into management may also be available after 90 days based on performance & job aptitude
  • Paychecks are distributed via direct deposit

As a member of the UPS Store team, The Print & Center Specialist (PCS) delivers world-class customer service by providing knowledgeable and responsive service to both our internal and external customers. This position is responsible for consulting with customers in-store, via email, and over the phone. 

As our Print & Center Specialist (PCS), this individual will utilize their knowledge and design expertise of print products and production methods to increase revenue by enhancing print orders through up-selling and cross-selling. 

 

In addition, the PCS supports the center team by being effectively cross-trained to help customers in other core service areas such as mailbox rentals, notary services, scanning/copying, receiving and processing packages for shipment, operating multi-function machines, copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. 

Print & Center Specialist (PCS) Position Qualifications

  • The ideal candidate loves while working in a fast-paced environment
  • Possesses exceptional customer service skills
  • Minimum of 2 years experience working in a retail environment
  • Preferably, 1-2 years of creative work experience in printing and/or graphic design or a two-year degree in a related field
  • Strong computer skills including Microsoft Office Suite and Adobe Suite encouraged
  • Strong verbal and oral communication skills, including spelling and math
  • Continuously practices good listening skills with customers, fellow team members, and leadership
  • Punctual, reliable, and responsible
  • Neat, clean, and professional appearance
  • Highly organized and detail-oriented
  • Must be an energetic self-starter requiring minimal supervision
  • Able to optimize training resources in order to learn all product & service offerings, alternative solutions and industry trends
  • Maintains a clean, organized and safe work environment
  • Willing to perform other duties as assigned
  • Able to lift 50+ pounds and stand for long periods of time
  • Bi-lingual fluency in Spanish is not required, but a huge plus for this store location

More Specifics About This Career Opportunity:

Center Operating Hours

Monday – Friday: 8:30am-7:00pm

Saturdays: 9:00am-6:00pm

Sundays: 10:00am – 4:00pm 

*The PCS schedule is based on working predetermined shifts totaling approximately 35-40 hours/week. This location is closed on major holidays.

More Information About The UPS Store Franchise

 Brandhttps://www.theupsstore.com/about/history

Required qualifications:

  • 18 years or older
  • Legally authorized to work in the United States
  • Reliable transportation to and from work
  • Background check
  • Drug screening
  • Has (or willing to open) a checking account for direct deposit
  • Available to work: weekends
  • 2+ years of experience in the retail industry
  • Math skills: counting cash drawer
  • At least high school diploma or equivalent or higher
  • Retail skills: customer service
  • Able to comfortably lift 50 lbs
  • Willing to wear face mask
  • Retail skills: point of sale (POS) operation
  • Comfortable handling customer complaints

Preferred qualifications:

  • Speaks Spanish
Posting ID: 610910134 Posted: 2022-01-18 Job Title: Print Center Specialist