Assistant Manager Service Experience West Towne Rack

    Nordstrom
    Madison, WI 53701
    Full-time, Part-time
    Refer friends, get paid!

    Job Description

    Job Description

    The ideal Assistant Service Experience Managercandidate is goal-oriented, enthusiastic about the business of fashion and has demonstrated skills in the areas of influencing, collaborating and is committed to driving results and providing an exceptional customer experience.



    A day in the life...
    • Demonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customers experience
    • Assist theService Experience Managerin coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processes
    • Develop relationships with both merchandising and store teams to effectively help lead and integrate change that promotes customer driven initiatives
    • Assist the Service Experience Managerwith financial aspects and budgets to drive efficiencies and continuous improvement within the organization
    • Assist with protecting security and privacy of customer information including education, compliance and disposition of issues
    • Perform all Service Experience, Cash Room and Communication procedures as applicable


    You own this if you have...
    • A track record of successful results, for example, strong productivity and achievement of goals
    • Strong organizational, delegation and follow-through skills
    • Clear and effective written and verbal communication as well asstrong interpersonal skills
    • The ability to prioritize multiple tasks in afast pacedenvironment.
    • Proficiency in multiple operating systems such as, MS Windows, iOS and Android
    • Ahigh school diploma, or equivalent (preferred)
    We've got you covered...

    Our employees are our most important asset and that's reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
    • Medical/Vision, Dental, Retirement and Paid Time Away
    • Life Insurance and Disability
    • Merchandise Discount and EAP Resources
    A few more important points...

    The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

    Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

    Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified atwww.nordstrom.com.

    Nordstrom Careers Privacy Policy:https://careers.nordstrom.com/#/contact-us/privacy

    2020 Nordstrom, Inc.

    Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

    Posting ID: 611174426Posted: 2021-03-08Job Title: Manager Service