Clinic Supervisor

    Dignity Health
    1551 Bishop Street, San Luis Obispo, CA 93401
    Full-time
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    Job Description

    Pacific Central Coast Health Centers (PHC), a service of Dignity Health, is a non-profit clinic organization comprised of more than 40 community health centers located on the Central Coast in cities throughout Northern Santa Barbara County, San Luis Obispo County, and Ventura County. Our experienced doctors and family health centers provide a wide range of health care services that include family care as well as a number of specialty health care services. As a Dignity Health member, PHC is a part of Dignity Health Central Coast's award-winning network of outstanding hospitals, imaging centers, laboratories, post-acute centers, and expert physicians.

    Responsibilities

    Position Summary:

    Provides tactical leadership in order to maximize the effectiveness of all service delivery systems and financial performance, engages staff and cultivates a clinic culture that prioritizes humankindness and patient-centric care. Coordinates the day-to-day operational aspects of the clinic. Works closely with staff and providers to ensure that all fiduciary and clinic goals are met.

    Principal Duties and Accountabilities:
    • Participates in work groups, teams, task forces and committees to support ongoing improvement in clinic operations. Provides value-added and productive input and expertise to drive continual improvement, support standardization and streamlining and to resolve ongoing patient care issues.
    • Supports the established processes and systems to enhance customer service by providing coaching to staff and ensuring a safe environment for patients, staff, providers and visitors, and operates clinic in compliance with all legal and regulatory requirements impacting areas of responsibilities.
    • Assists in determining the workload priorities to enable timely completion of tasks while monitoring work performance and supporting with training and coaching as necessary.
    • Assists in managing the revenue cycle and supports the management of supply costs, tracks inventory usage, using purchasing information management systems, including maintaining staffing levels that adhere to labor standards and effectively controlling staff premium pay.
    Qualifications

    Education and Experience:
    • High School Diploma or GED equivalent
    • Minimum of two (2) years experience in related field.
    Special Skills:
    • Working knowledge of community clinic/health center operations.
    Position Summary:

    Provides tactical leadership in order to maximize the effectiveness of all service delivery systems and financial performance, engages staff and cultivates a clinic culture that prioritizes humankindness and patient-centric care. Coordinates the day-to-day operational aspects of the clinic. Works closely with staff and providers to ensure that all fiduciary and clinic goals are met.

    Principal Duties and Accountabilities:
    • Participates in work groups, teams, task forces and committees to support ongoing improvement in clinic operations. Provides value-added and productive input and expertise to drive continual improvement, support standardization and streamlining and to resolve ongoing patient care issues.
    • Supports the established processes and systems to enhance customer service by providing coaching to staff and ensuring a safe environment for patients, staff, providers and visitors, and operates clinic in compliance with all legal and regulatory requirements impacting areas of responsibilities.
    • Assists in determining the workload priorities to enable timely completion of tasks while monitoring work performance and supporting with training and coaching as necessary.
    • Assists in managing the revenue cycle and supports the management of supply costs, tracks inventory usage, using purchasing information management systems, including maintaining staffing levels that adhere to labor standards and effectively controlling staff premium pay.
    Qualifications

    Education and Experience:
    • High School Diploma or GED equivalent
    • Minimum of two (2) years experience in related field.
    Special Skills:
    • Working knowledge of community clinic/health center operations.
    Posting ID: 611336908Posted: 2021-03-09Job Title: Clinic Supervisor