Device Repair Technician and Sales Associate

    Batteries Plus, LLC
    Lake Park, FL 33403
    Full-time
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    Job Description

    Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others?

    If you do, Batteries Plus Bulbs has a NEW & UNIQUE device repair technician opportunity for you! Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, light fixtures, and other devices as needed. As well as, support the start-up of the device repair function within Batteries+Bulbs. Experience required!

    Device Repair Technician Duties:
    • Repair cell phones, tablets, light fixtures and other devices as needed
    • Receive, pack and ship these devices
    • Develop written procedures and technical videos for common device repair activities
    • Maintain proper inventory
    • Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.
    • Provide live camera-based remote support (i.e., Skype) for in-store device repairs
    • Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)
    Device Repair Technician Qualifications:
    • Minimum H.S. diploma/equivalent plus 3-6+ months of previous device repair experience.
    • In lieu of device repair experience, minimum associates degree in electronics, or other technical degree
    • Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance
    • Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
    • Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train
    • Working conditions are typical for a warehouse environment, with some tasks (i.e., live store support) being done in a traditional office setting
    • This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment
    • This position requires lifting 10-20# on a regular and frequent basis, 50# on an occasional basis, and more than 50# on an infrequent basis.
    Posting ID: 611339919Posted: 2021-03-09Job Title: Device Repair Technician