Customer Service Representative - Remote Position/Work From Home

    Updated 30+ days ago
    Fayetteville, AR 72701
    Full-time, Part-time
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    Job Description

    Job Description

    We are looking to hire 2-3 Customer Service Representatives to aid us in providing excellent service to our clients by assisting them with their benefits and financial service needs. You will be responsible for helping customers by providing product and service information and answering any and all questions.

    In this position you will work as a member of a team of professionals responsible for providing benefits and financial products to help clients protect their homes, cars, lives and retirement incomes. Our team members perform a fundamental role in servicing clients, supporting agents and building strong relationships with the community.

     

    Responsibilities:

    • Handle new customer inquiries and cross-sell existing clients
    • Prospecting and generating new business through leads & referrals
    • Generating quotes, processing payments & reporting claims
    • Conducting policy reviews and providing details on updates
    • Providing excellent client service
    • Relationship building with new and existing clients
    • Develop and maintain a knowledge base of the evolving product and services offerings

     

    Requirements

    • Must live in the local area
    • Excellent Communication/interpersonal skills
    • Confident, self-starter who works well independently
    • Previous experience in customer service, sales, or other related fields
    • Ability to build rapport with clients
    • Must have ability to multi-task
    • Good organizational skills
    Posting ID: 611924118Posted: 2021-03-21Job Title: Customer