Drain Technicain

    Updated 11 days ago
    North Charleston, SC 29405
    Full-time, Part-time
    Similar jobs pay $10.61 - $17.88
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    Job Description

    The Role

    Diagnose and repair drain issues and lead customers to informed and confident buying decisions.


    • Complete all drain cleaning, jetting and cable work related to in-home, service calls.
    • Successfully hand off main drain blockage calls to the Sewer Sales Representative.
    • Know how to establish customer rapport to provide the right products and services.
    • Educate and assist customers on the importance of sewer repair and replacement.
    • Help customers select the right maintenance plan and understand warranty information.
    • Understand your service criteria and hold yourself accountable for exceeding revenue goals.
    • Show yourself as professional and knowledgeable to win new referrals and repeat business.
    • Work along side customer service and dispatch to ensure overall success of the business.
    • Protect drain cleaning and camera equipment and keep a well inventoried truck.
    • Participate actively in all training exercises, morning meetings, trade shows and retreats.
    • Train and mentor apprentices to ensure quick, accurate repairs.
    • Be accurate and timely with invoices, time cards, curbside feedback and option sheets.

    Competencies for Success

    • Knowledgeable of local plumbing codes and ability to make on-the-job applications.
    • Clean, safe driving record.
    • Personable and professional with a knack for diffusing messy situations.
    • Highly organized with exceptional follow-through abilities.
    • Strong verbal and written communications.
    • High integrity with advanced social skills and ability to make solid connections.
    • Strong desire to be a better technician tomorrow than you are today.
    • Competitive individual contributor who also loves to win as a team.


    Posting ID: 612127530Posted: 2021-04-30Job Title: Drain Technicain