Employer actively reviewing applications

    Crew Member & Shift Leads

    Dairy Queen
    1220 S. Ft. Hood Road, Killeen, TX 76542
    Part-time
    Refer friends, get paid!

    Job Description

    We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

    Crew Member Job Functions:

    ·         Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance

    ·         Enthusiastically greet and welcome fans to the Dairy Queen brand

    ·         Assist fans with menu navigation and product ingredient questions

    ·         Strive to exceed fan expectations and deliver fan first service through timely and quality service

    ·         Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards

    ·         Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members

    ·         Prepare treat products following restaurant, health, and safety standards and procedures

    ·         Create and maintain a positive, safe, clean, and inviting environment for fans and team members

    ·         At all times exhibit a genuine passion for excellence

    ·         Perform other duties as assigned by management

    Requirements:

    ·         Communicate positively with fans and co-workers constantly during shifts

    ·         Work well under pressure packed situations while maintaining a great attitude

    ·         Comfortable standing for entire shift and able to lift 50 pounds

    ·         Practice established food handling procedures and meet any local health regulations

    ·         Exhibit good manners, proper personal hygiene and promptness

    ·         Have fun and maintain a positive attitude at all times!

    APPLY IN PERSON TODAY!

     

    Shift Lead Job Functions:

    ·         Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance

    ·         Enthusiastically greet and welcome fans to the Dairy Queen brand

    ·         Strive to exceed fan expectations and deliver fan first service through timely and quality service

    ·         Assist in the management of specific areas of the restaurant during scheduled shifts

    ·         Pace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in work flow

    ·         Assist the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive team

    ·         Ensure that the restaurant is properly organized and staffed

    ·         Create and maintain a positive, safe, clean, and inviting environment for fans and team members

    ·         Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards

    ·         Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members

    ·         Models performance standards for all team members and work stations

    ·         At all times exhibit a genuine passion for excellence

    ·         Perform other duties as assigned by management

    Requirements:

    ·         Minimum 6+ months of high volume quick service restaurant experience required

    ·         High School diploma or equivalent

    ·         Must be capable of supervising specific areas of the business in a fast-paced environment

    ·         Strong knowledge and application of safe food handling practices

    ·         Must be ServSafe® certifiable

    ·         Highly organized and detail oriented

    ·         Work well under pressure packed situations while maintaining a great attitude

    ·         Comfortable standing for entire shift and able to lift 50 pounds

    ·         Exhibit good manners, proper personal hygiene, and promptness

    ·         Have fun and maintain a positive attitude at all times!

    APPLY IN PERSON TODAY!

    Posting ID: 614358805Posted: 2021-04-15Job Title: Crew Member Shift