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Updated 30+ days ago

Shift Leader

Westborough, MA 01581
Full-time

In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955.

Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.

 

This Dunkin' restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.

 

You are applying for work with Dunkin | Quinn Management, a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.


As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.


The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.


There is lots of growth potential within our organization. We are planning to open more locations in the area and there are full-time and management positions available for those who perform exceptionally.


Benefits of working for Quinn Management, a Dunkin' franchisee:

  • Competitive wages
  • Awesome team-oriented environment
  • Lots of potential for growth within the company for those who work hard

  • REQUIREMENTS
  • Provide excellent guest satisfaction, service speed, and product quality
  • Previous experience working in a cafe or quick service restaurant preferred
  • Show passion about results by setting compelling targets and delivering on commitments
  • Meet safety and sanitation standards
  • Anticipate and understand guests’ needs and exceed their expectations
  • Work well in a team environment
  • Fluent in English

Required qualifications:

  • 18 years or older
  • Legally authorized to work in the United States

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