Salesforce CRM Business Analyst

    Updated 22 days ago
    San Diego, CA 92101
    Full-time, Part-time
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    Job Description

    Salesforce CRM Business AnalystSan Diego Long term Experience 5 - 7 yrs Experience with Industrial Gas Turbine Sales andor Marketing processes Familiarity with Marketing Cloud andor Einstein Analytics We are looking for a business analyst to support our Salesforce enterprise application including Service Cloud and Marketing Cloud. Main tasks will include performing detailed requirements gathering, documenting processes, and performing user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users. You will work closely with technical architects and developers to ensure solutions meet customer requirements. Responsibilities middot Understanding business processes, obtaining requirements, and developing solutions. middot Conducting meetings and presentations to share ideas and findings. middot Effectively communicating your insights and plans to cross-functional team members and management. middot Working closely with business users, technical teams, and managerial staff. middot Ensuring solutions meet business needs and requirements. middot Performing user acceptance testing. middot Managing small projects and stakeholder expectations. Minimum Qualifications middot A bachelorrsquos degree in business or related field middot 2-5 years business analyst experience with Salesforce Sales Cloud or Service Cloud middot Exceptional analytical and conceptual thinking skills middot The ability to influence stakeholders and work closely with them to determine acceptable solutions middot Experience creating Salesforce reports and dashboards middot Excellent presentation skills and documentation skills Preferred Qualifications
    Posting ID: 617177240Posted: 2021-04-16Job Title: Business Analyst