Automation Field Service Technician

    Raleigh, NC 27601
    Full-time, Part-time
    Similar jobs pay $16.87 - $24.12
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    Job Description

    Automation Field Service Technician - North Carolina



    Perform automation & controls technology support and trouble shooting for filling and Isolator equipment in the pharmaceutical industry


    Duties and responsibilities:


    - Automation support by phone, remote and onsite
    - System troubleshooting of Rockwell controllogix + SCADA systems, corrective maintenance and disaster recovery
    - Perform system configuration & implementation of automation changes with support of our highly experienced Engineering teams
    - Willingness to be on call 24/7 within a rotation and be flexible in day-to-day, to respond to last minute break downs and call outs.

    - Providing automation support to customers who already own our pharma equipment, which can require time of on-site work to troubleshoot electrical and automation machine failures and errors.

    - Technically understand the machine production lines and sterile environment, know how operating the line, and understand the pharma processes
    - Basic level of knowledge of our processes or procedures
    - Analyze customers' production and quickly provide solutions that will increase levels of production in a cost-effective manner for the customer. 

    - Know how to systematically approach and solve technical issues

    - Read and understand machine documentation and parameters and possibilities
    - Execute simple machinery modifications, either to repair customers' equipment or to upgrade based on engineering developments
    - Have a technical understanding of the equipment and the impact of change in a sterile environment and under consideration of the pharma change control procedures


    * Automation and programming experience with Rockwell PLC systems and SCADA systems
    - at least 2 years experience with special machinery
    - ability to work and read technical drawings
    * Electrical / Controls / Automation education or diploma


    Other Attributes


    --Put customer first + working with knowledgeable counterparts at Customer side
    --Systematic thinking
    --Target and cost-orientation
    --Understand Pharma documentation and reporting:  Service report, Change control,
     and Working with teams and communicating to different departments



    Travelling 175 days + per year  (mainly domestic)

    Posting ID: 617844556Posted: 2021-04-08Job Title: Service Technician