Updated 14 days ago

Shift Manager

321 School St,
Mansfield, MA 02048
$19.00-$20.00 per hour
Company Introduction:
Mooyah is an American fast casual restaurant chain headquartered in Plano, Texas. The chain reached over 100 locations in 20 U.S. states and nine countries in 2016 in North America and the Middle East. They specialize in hamburgers, french fries, and shakes.Overview:

We are looking for Full-time Shift Managers.

  • 1- 2 needed 

  • Hiring Immediately

Shift Details:  

  • Restaurant Hours: Sun-Wed 8:00AM-9:00PM , Thursday-Saturday: 8:00AM-10:00PM

  • Shifts are flexible. they will depend on the availability of the crew member, and the needs of the business.

Benefits & Pay:

  • Pay $19.00-$20.00 ($16.00-$17.00 base wage + average $2.00 to 3.00 per hour in tips)

  • Free Meal.

  • Receive Bonus $500.00 after 6 months of employment

  • Raises upon reviews.

  • Endless opportunity for growth.

Responsibilities include, but are not limited to:

• Ensures the restaurant is operating at the highest level of standards and is compliant with all state and federal

government regulations.

• Follows and will enforce all restaurant operations guidelines as defined in the Operations Manual.

• Responsible for the execution of store systems.

• Reviews schedules and payroll both on a daily and weekly basis to control labor costs.

• Ensures the restaurant is accountable for the successful execution of all quality control programs.

• Educates, communicates and reinforces quality standards to all team members.

• Maintains equipment for optimal performance.

• Prepares food that meets MOOYAH Brand Standards.

• Demonstrates ability to develop, and train team members with a passion for service, excellence, and quality.

• Ensures proper follow through and execution of all corporate and field training programs as defined by the

Training and Operations Department.

• Coaches and develops team members by following the MOOYAH Training Program, cross-training, and required

city/state/federal training (e.g. Food Safety).

• Responds to guest complaints or issues to ensure the guests leave with a positive experience with the brand.

• Responsible for onboarding and training new team members, instructing them on the brand standards for

products and service, and holds each team member responsible for guest excellence.

• Develops and executes hospitality, to ensure guest loyalty, including using Guests’ names, remembering their

favorite meals, maintaining a Guest log, sending \thank you\ notes, using comment cards, and building Rewards

App. users.

• Involved in all aspects of local store advertising, fundraising and catering sales initiatives.

• Ensures the execution of all marketing initiatives.

• Supports the MOOYAH culture by supporting, motivating, and coaching team members.

• Communicates and educates team members on new products and promotions ensuring all team members

understand and can execute properly.


• High School degree or equivalent required.

• Minimum 1 year working in a restaurant management, showing career progression and verifiable results.

• Ability to speak, write, and comprehend English in a business setting.

• Capable of adapting to business needs and solving problems quickly and efficiently.

• Ability to prioritize multiple tasks and exercise sound judgment.

• Ability to understand costs controls, and restaurant operations.

• Focuses on \simply better seriously fun\ Guest and team member experiences.

• Demonstrates highly motivated, energetic, and engaging characteristics

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Posting ID: 618588764Posted: 2021-07-21Job Title: Shift Manager