Under the supervision and direction of the MHS Manager or Team Lead, the hospital Valet Parking Attendant provides exceptional service to patients and visitors in an attentive, friendly, and efficient manner. In this key role, you will be responsible for parking and retrieving vehicles in a prompt yet safe manner. Assist patients and visitors upon arrival and departure from the hospital.
Duties and Responsibilities:
Comply with traffic regulations to operate vehicles in a safe and courteous manner.
Professional demeanor with all patients, visitors, co-workers and clients.
Acknowledges, greets, and welcomes patients/ visitors, using appropriate protocols.
Assists patients/visitors with loading and unloading belongings as needed.
Responsibly and safely parks and retrieves guests’ vehicles.
Before taking any vehicle, assesses and documents any vehicle damage.
Records the location of the parking space as well as the number on the valet ticket.
Explains parking rates and retrieval procedures to patients and visitors upon arrival.
Immediately report any accidents to manager on duty.
Maintains safe, clean and neat work environment by following standards and procedures.
Maintains strict confidentiality related to work information (in accordance with HIPAA)
Qualifications and Requirements:
High School Diploma/ GED and 3 years of driving experience.
Required to have a valid driver’s license with no restrictions and present most recent driving record.
Must be able to perform basic math in relation to American money, understand rates applicable to time passed, and understand 24-hour and military time systems.
Must be able to drive a stick shift (manual and automatic).
Able to speak, read, and write English fluently.
Must be able to work legally in the United States.
Must pass background and drug screen
Required to meet immunization or health screening requirements.
Ability to demonstrate professionalism, with excellent communication and interpersonal skills.
Passion for customer service and attention to detail.
Willingness to work in the elements (heat, wind, snow, rain, etc.).
Must be able to lift and/or move up to 100 pounds.
Must be able to push and pull (on wheelchair) 100 to 350 pounds.
Regularly required to stand, walk, sit, use hands, talk, see, and hear.
The ability to work flexible schedules and extended hours is sometimes required.