Updated 19 days ago

Esales Manager- Mercedes-Benz of McKinney in McKinney, TX at Sonic Automotive

2080 North Central Expressway,
Mckinney, TX 75069
Full-time
$8.65 - $13.68
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Job Description

Duties and Responsibilities:

Respond to internet inquiries with courtesy, accuracy and professionalism

Promptly and accurately enter all customer inquiry data into the CRM.

Generate sales appointments

Conduct phone surveys to assess customer preferences and quality of experience

Effectively utilize lead management tools

Compile all necessary reports, forms and other documentation on a timely basis

Perform other job-related duties as assigned

Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All applicants must be authorized to work in the USA

All applicants must perform duties and responsibilities in a safe manner

All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

The eSales Manageris responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles. The eSales Managerdelivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The eSales Managerwill be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs. We offer a huge ad budget, easy to use systems and a great work environment.

Posting ID: 620806645Posted: 2021-05-26Job Title: Esales Manager