Updated 6 days ago

Site Reliability Engineer - Mandarin speaking

San Jose, CA 95101
Full-time, Part-time
Location: San Jose (CA)
Location: Remote (CA) - Bay Area
Location: Remote (CA) - Other

Zoomies help the world connect - and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

We're problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment.

Site Reliability Engineer

Zoom is an award-winning workplace. We have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation, Diversity, and more! Not to mention we've been awarded by Glassdoor as the 2nd Best US workplace & Best Large Company US CEO in 2018, Wealthfront, and Business Insider. Our culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and our customers.

The ideal candidate will have experience and qualifications for planning and managing operations infrastructure, including:

  • Must be US Citizen

  • Fluent in Mandarin (Mainland) and excellent communication in English is a must

  • Plan and execute site deployments (AWS, Ansible, Docker, Terraform).

  • Experience working with automating system administration tasks using scripting tools such as Python or shell (preferred).

  • Aptitude for analyzing and troubleshooting operating systems, application configuration and stabilities.

  • Experience with monitoring and automation tools further help analyze real time issues.

  • Familiar with system hardening and server security best practices.

The position will have the following responsibilities:

  • Working with the Lead Cloud Operations Engineer to understand application functionalities and verification requirements; working with Software Engineering to define a scalable real time testing and monitoring strategies.

  • Implementing new verification steps for newly introduced functionalities and configuring, optimizing and scaling a physical and cloud-based server farm for supporting Zoom service reliabilities

  • Lead troubleshooting and monitoring efforts with production/non-production systems.

Explore Zoom:

  • Hear from our leadership team

  • Browse Awards and Employee Reviews on Comparably

  • Visit our Blog

  • Zoom with us!

  • Find us on social at the links below and on Instagram

Posting ID: 620927964Posted: 2021-06-20Job Title: Site Reliability Engineer Mandarin