StreetSide is a grocery delivery and curbside pickup service offered at select United Famly locations. StreetSide makes it easy for guests to place orders 24-hours a day, and pick up curbside at a time convenient for them, or have it delivered directly to their homes. Orders are carefully selected and bagged by Personal Shoppers, guaranteeing the freshest product, longest available shelf lives, careful handling and the same ultimate service the United Family is known for.
StreetSide Delivery Drivers are first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She is responsible for the safe and efficient delivery of online orders within a designated area. He/She will work independently and specialize in delivering exceptional guest service, ensuring satisfaction throughout the StreetSide experience.
When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
Operate company provided vehicle in accordance with company safety policies & procedures
Interpret and follow mapped route for assigned deliveries
Deliver guest orders to specified locations within established time frames
Establish and maintain excellent relationships with guest
Ensure guest delivery questions are accurately answered
Physically load and unload delivery trucks
Accurately deliver the highest quality product offering for our StreetSide guests to meet and exceed company expectations of providing Ultimate Service
Ensure proper maintenance of company vehicle and notify management when attention is required
Maintain standards for safety and sanitation
Comply with all Federal, State, and Company regulations and standards for product freshness, food safety, and sanitation
Minimize shrink through careful handling of product
Achieve productivity standards as set forth by the company
Assist Personal Shoppers with order selection in store as requested or required depending on business needs
Maintain accurate transportation logs including vehicle inspection reports on a daily basis
Performs other duties as requested or required by management
Must be 21 years of age or older
High school diploma or equivalent
One year of paid driving experience preferred
Ability to work a flexible schedule depending on business needs. (i.e. weekends, holidays, special occasions)
Excellent guest service skills
Ability to work safely and quickly in a fast paced environment
Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking
Ability to lift from ground level to overhead, carry and maneuver items weighing up to 50 lbs.
Valid driver s license with a history of no more than one moving violation, no suspensions or at fault accidents within the last three years, and no DUI/DWI within the past seven years
Ability to function as a team member and get along with others
Ability to accept supervisory coaching related to performance, work habits and attitude
This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.
Ultimate Service Superior Performance Positive Impact