Front Desk Clerk

Microtel Inn & Suites - Wilkes Barre is looking for an upbeat and friendly front-desk clerk. An ideal candidate would have strong communication skills and enjoy working with people.

Essential Duties Include:

• Process guest check in/out, including collecting payment
• Provide information about hotel policies, services, and amenities
• Respond to guest needs, special requests, and complaints; alert the appropriate manager to potential issues as needed
• Assist other team members in various assignments including operating the courtesy van and/or assisting with breakfast, laundry, or housekeeping duties
• Maintain and clean the lobby and bathroom as needed

Requirements: 

• Flexible schedule: must be able to work holidays and weekends
• stand for long periods of time
• Lift up to 50 lbs. and carry up to 10 lbs.
• Proficient in the use of common windows-based computer programs, including Microsoft Word and Excel
• Operate basic office machines, i.e., copier, fax, printer, phones etc.
• Must display very good organization and time management skills
• Excellent communication and interpersonal skills with the ability to interact with many types of personalities
  
   

Perks: 

• Company discount
• Flexible scheduling
• Benefits (Medical, Dental, Vision)
• PTO

Required qualifications:

• 18 years or older
• Legally authorized to work in the United States

Preferred qualifications:

• Available to work: weekends