The Customer Service Specialist- Cashier will fill the roles of greeter, front counter guide and cashier. They will greet guests in person or by phone and provide details about the venue, pricing and promotions/specials. The CSS-CA will provide proper equipment, manage guest flow by tracking lane availability and attraction times and follow all cash control procedures.
Greet all guests with a friendly smile as they enter the venue.
Process sales transactions and accept payments.
Calculate the cost of products.
Maintain adequate change in the cash drawer and request additional change when needed.
Assist with the flow of the entire center.
Be proactive in assisting guests.
Wipe down, clean, and sweep arcade and counter area throughout shift.
Must be able to give guests knowledgeable suggestions and give necessary advice for their experience.
Other duties as assigned.
A positive attitude and ability to work well under pressure with all staff.
Ability to do high-quality of work unsupervised.
Willing to follow instructions and ask questions for clarification.