To provide a superior level of customer service to ensure a safe and enjoyable environment for guests as they attend various events, including collegiate sporting events, concerts, festivals, and fairs.
The position offers flexible, part-time hours that allow for the accommodation of each staff member’s personal schedule.
All Event Staff personnel will be cross-trained in multiple positions, including: Ticket-Taker/Scanner, Usher, Bag Checker, Parking Attendant and Crowd Management (post assignments will vary for each event).
Creating an enjoyable and safe experience for guests at any given event by providing a high-level of customer service and implementing proper security protocol before, during, and in-between ingress and egress.
Educating guests on safety policies using a positive and calm manner.
Observing your surroundings, detecting any suspicious or hazardous situations, and reporting your findings to event supervisors, managers, and emergency personnel.
Work flexible hours that include nights and weekends.
Upon the successful completion of RMC’s interview process, all new recruits must register as an Unarmed Security Officer though the Virginia Department of Criminal Justice Services. DCJS’s eligibility requirements include:
A minimum of 18 years of age.
Successful completion of the initial application process and required 01-E training course.
Submission of fingerprints for a criminal background check.
Certain criminal convictions may be disqualifying. Please refer to DCJS for further information regarding their qualification requirements.
Excellent customer service mindset and verbal communication skills.
Ability to remain calm in a fast-paced, high-energy environment.
Must be able to work a minimum of 2-3 events per month.
Must have reliable transportation.
The work environment varies event to event depending on the venue.
Events are held both indoor and outdoor in various weather conditions.
While performing duties, staff member’s core function may involve standing for prolonged periods of time. Seated positions are very limited