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Full-time, Part-time
10207 E 41St Street, Tulsa, OK 74146
Updated 30+ days ago

We have the best chicken sandwich, now all we need is you!

We Offer our Shift Leaders the Complete Package:

  • Competitive wages, $14/hour starting pay!
  • Health, Dental, Vision, Life Insurance, Short and Long Term Disability
  • Free meal every shift you work!
  • One week vacation after 6 months of service! Two weeks after one year!
  • Achievable Monthly Bonus Opportunity
  • Growth opportunities - we promote from within!
  • Flexible schedules
  • Inviting Culture and Fun Work Environment

Job Responsibilities:

  • Oversee and direct the restaurant operations, by scheduling work assignments, setting priorities, and directing the workflow of all staff on the shift
  • Verify worker performance by observing and reviewing completed assignments
  • Give clear directions and communications to the staff as needed.
  • Ensure all operational and safety procedures are properly followed including all audits, temperature checks and required record keeping.
  • Process comps, voids and discounts using the Shift Leader approval procedures.
  • Step in to assist any position in need of assistance when necessary.
  • Effectively resolve customer complaints or issues following the defined guidelines.
  • Effectively deal with, resolve and document employee issues for Management following the defined guidelines.
  • Perform all other duties as assigned
  • Must be able to work some evenings, weekends and holidays.

Skills Required:

  • Strong interpersonal and customer relations skills are essential
  • Ability to instruct and effectively supervise employees in a positive and respectful manner.
  • Customer Service mindset and ability to effectively communicate with unhappy customers in the absence of a Manager
  • Must be able to maintain confidentiality
  • Ability to handle difficult situations and persons in a positive and professional manner.
  • Advanced oral and written communication skills with the ability to write job-related items in a clear, precise manner

Qualifications: The ideal candidate will be a proven leader in the fast food, family dining or casual dining environment. We are looking for a minimum of 6 months to one year of experience as a Shift Leader. Must be able to pass a background check and drug screen.

Posting ID: 623357379 Posted: 2021-06-15 Job Title: Shift Lead